HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42325Opened797Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Insufficient evidence from casino

Black points: 387
Disputed amount: €825

WinVegasPlus Casino - The player's account has been suspended.

WinVegasPlus Casino
Safety Index:Very low Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 169
Disputed amount: €2,500

Casino MGA - The player's withdrawal has been delayed.

Casino MGA
Safety Index:Very low Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 93
Disputed amount: €400

Bet2U Casino - The player's withdrawal is delayed.

Bet2U Casino
Safety Index:Very low Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 165
Disputed amount: €900

Ocean Breeze Casino - The player's withdrawal is delayed.

Ocean Breeze Casino
Safety Index:Very low Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 658
Disputed amount: €4,700

Maximal Wins Casino - The player's withdrawal is delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 117
Disputed amount: €150

SELECT.bet Casino - The player's deposit never arrived.

SELECT.bet Casino
Safety Index:Very low Submitted: 21 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 226
Disputed amount: $1,200

Vegas Rush Casino - The player's part of the withdrawal has been voided.

Vegas Rush Casino
Safety Index:Low Submitted: 21 Sep 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2229
Disputed amount: 140,000 ₱

PNXBet Casino - The player's account has been suspended.

PNXBet Casino
Safety Index:Low Submitted: 21 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 40
Disputed amount: €1

Sloto Stars Casino - Player’s struggling to complete the account verification.

Sloto Stars Casino
Safety Index:Low Submitted: 20 Sep 2021
Unresolved Our verdict

Against fair gambling

Black points: 71
Disputed amount: €1,020.42

PlaYouWin Casino - The player's complaining about the casino bonus.

PlaYouWin Casino
Safety Index:Above average Submitted: 20 Sep 2021
Show more complaints (+10)
Showing 4,291 - 4,300 of 5,370 complaints
1...429 430 431...537
Go to pageof 537 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news