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OverviewBonusesUser reviews0Safety Index explainedDiscussion15Payment methods21
Macau Casino Review
Macau Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Macau Casino scored a Very low Safety Index of 2.3, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Read our Macau Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Macau Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Macau Casino, we meticulously evaluated and analyzed the Terms and Conditions of Macau Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
According to our approximate calculation or collected information, Macau Casino is a small to average-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Macau Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Macau Casino has achieved a Safety Index of 2.3, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: As far as we are concerned, Macau Casino is related to 2 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Macau Casino. They resulted in a lower Safety Index than this casino would have without related casinos.
Terms and Conditions of Macau Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Macau Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Macau Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,956 black points in total, out of which 2,664 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Macau Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Unfortunately, we do not have any user reviews of Macau Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Macau Casino is owned by Alamaro Enterprises N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Macau Casino is licensed by Curaçao eGaming in Curaçao.
Payment options, withdrawal limits and win limits
Macau Casino supports 21 deposit methods. This includes: VISA, Mastercard, Giropay, iDEAL, American Express, Bitcoin (BTC), Bancontact, ApplePay, Token, Discover, Litecoin (LTC), USD Coin (USDC), Ethereum (ETH), Tether (USDT), Cashlib, Bitandpay, Kevin., Pay by Bank, Klarna, Google Pay, SEPA.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Macau Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
Finnish
Swedish
French
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Macau Casino, your account, withdrawals, or anything else. Macau Casino doesn't provide customer support. This is something we consider to be quite concerning, as it is practically impossible for players to resolve whatever problems they have when they are unable to contact any staff members at the casino.
Casino games and slots available at Macau Casino
Players can enjoy these types of casino games at Macau Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Live poker, Live roulette.
Casino games supplied by 15 game providers are available. This includes Pragmatic Play, Betsoft Gaming, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, DreamTech, Nucleus Gaming, Reevo, Platipus, Reel Kingdom, Wild Streak Gaming, Vivo Gaming, Elbet, Retro Gaming.
Bonuses and codes offered by Macau Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Macau Casino based on the data from our database.
Note: Take a look at our designated Macau Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(21)
Payment methods (21)
Withdrawal limits
per week
€5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(7)
All website languages
EnglishFrenchGermanSpanishFinnishNorwegianSwedish
English customer support
No live chat
Game providers
Show all
(15)
Game providers (15)
Casino screenshots
Positives
Bitcoin accepted
Live dealer games are available
Negatives
Fake Curaçao license
Limited responsible gaming options
Live chat support is not available 24/7
Not all of the terms and conditions are translated to the language option provided on the website
No live chat
No game provider filter
Withdrawal fees
Minimum withdrawal is 150€
Not all payment methods are available for all countries
Browse all bonuses offered by Macau Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of Macau Casino
This is a place to share experience with Macau Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 0 users
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Safety Index explained
Safety Index of Macau Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Macau Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.3/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
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