HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44326Opened917Not solved5555Solved12512Rejected25342
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 156
Disputed amount: £2,000

4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 14 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 134
Disputed amount: £600

Ares Casino - Player’s withdrawal has been delayed.

Ares Casino
Safety Index:Very low Submitted: 14 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 369
Disputed amount: €2,200

VeryWell Casino - Player’s attempts to self-exclude have been overlooked.

VeryWell Casino
Safety Index:Very low Submitted: 13 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 368
Disputed amount: €2,200

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 13 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 224
Disputed amount: €4,000

Win MaChance Casino - Player has experienced a technical glitch.

Win MaChance Casino
Safety Index:Very low Submitted: 13 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 641
Disputed amount: A$10,000

Wager Beat Casino - Player’s struggling to complete account verification.

Wager Beat Casino
Safety Index:Low Submitted: 12 Mar 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 4345
Disputed amount: A$29,700

Koala Royal Casino - Player’s winnings have been reduced.

Koala Royal Casino
Safety Index:Very low Submitted: 12 Mar 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 4512
Disputed amount: £4,500

Pulp Casino - Player’s withdrawal has been delayed.

Pulp Casino
Safety Index:Very low Submitted: 12 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 300
Disputed amount: £1,900

BetFlip Casino - The player's withdrawal is delayed.

BetFlip Casino
Safety Index:Very low Submitted: 11 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 205
Disputed amount: £800

CasinoWin.bet - The player's withdrawal is delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 11 Mar 2022
Show more complaints (+10)
Showing 3,921 - 3,930 of 5,555 complaints
1...392 393 394...556
Go to pageof 556 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news