MGM Vegas Casino Review

Name: MGM Vegas Casino Review
Item: MGM Vegas Casino
Rating: 4.1

Casino closed

MGM Vegas Casino has been closed and no longer operates.

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4.1/10Safety Index Low by Casino Guru

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MGM Vegas Casino Review

Casino closed

MGM Vegas Casino has been closed and no longer operates.

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Show company details

Established 2022

Estimated annual revenues

> $5,000,000

Licensing Authorities

Casino operates without an official license!

OverviewUser reviews77Safety Index explainedDiscussion25

Casino closed

MGM Vegas Casino has been closed and no longer operates.

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Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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MGM Vegas Casino Review

In this review, MGM Vegas Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. MGM Vegas Casino has Low Safety Index of 4.1, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our MGM Vegas Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is MGM Vegas Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of MGM Vegas Casino, we have looked closely into the Terms and Conditions of MGM Vegas Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based upon our estimates and collected information, we consider MGM Vegas Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find MGM Vegas Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, MGM Vegas Casino has landed a Low Safety Index of 4.1. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

MGM Vegas Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of MGM Vegas Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to MGM Vegas Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 1,561 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of MGM Vegas Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Judging by the 77 user reviews given to MGM Vegas Casino, it has a Bad User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

MGM Vegas Casino company information and licenses

MGM Vegas Casino has estimated annual revenues higher than $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

To the best of our knowledge, MGM Vegas Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

MGM Vegas Casino accepts 14 payment options. This includes: Mastercard, VISA, American Express, Bitcoin (BTC), Wire-transfer, Bank transfer, Litecoin (LTC), Ethereum (ETH), JCB, Binance Coin (BNB), USD Coin (USDC), Tether (USDT), Bitcoin Cash (BCH), QB Direct.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at MGM Vegas Casino.

Language	Website	Customer support	Live chat
English			24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at MGM Vegas Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of MGM Vegas Casino to be average.

MGM Vegas Casino casino games and slots

You can play these types of games at MGM Vegas Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games, Crash games, Other games.

Titles supplied by 5 casino game providers are available. This includes Betsoft Gaming, iSoftBet, Felix Gaming, Dragon Gaming, Core Gaming.

MGM Vegas Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from MGM Vegas Casino based on the data from our database.

Note: Visit our separate page on MGM Vegas Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

No live games

No poker

No craps

Keno

No scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

English live chat

Game providers

Positives

Deposits by cryptocurrencies are accepted
Live chat support is available 24/7

Negatives

No license
Undisclosed owner
Withdrawal is limited to 10x of the deposited amount
Live dealer games are not available

Author & Guarantor: Samuel Sawyer Last updated: 29 Nov 2024 Anything incorrect or missing? Let me know

MGM Vegas Casino bonuses

Browse all bonuses offered by MGM Vegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of MGM Vegas Casino

This is a place to share experience with MGM Vegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Bad

Rated by 77 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

jaypaperchaser22

Visitor

United States

• 1 year ago

They will not pay bonuses,They will not reach out to you.If you hit a large amount jackpot you will be ghosted.Please do research on credible online casinos.If we don't put money on these scam sites they can't stay in business.

Don't Waste you Money.

amandacasino22

Novice

United States

• 1 year ago

Casino refuses to send me my winnings. Have been sending generic excuses for over two months! I’m never getting paid

Won’t payout

Kimslots

Apprentice

United States

• 1 year ago

If I could give MGM absolutely NO STAR I most definitely would. People please take my advice & don't even waste your time signing up for even if a freebie , THEY ARE THE WORSE!!
** You don't have to take it from me, BUT please note I am the type of person who tries my luck with A lot of different online casinos(even those with the lower star catagory)!!!
This casino will make up a NEW excuse every step of the way in order NOT TO PAY YOU your fair win!
Infact first it was the abbreviated first name (in which they finally accepted when I showed MULTIPLE items to validate!
Then it was that the "CAF" form they require has to be "printed out & signed by hand,not electronically" ....so I did that multiple times ,And last excuse is the following.......
"" We request you to cancel your current withdrawal and make a new one in Bitcoin method as currently we are processing withdrawals only through Bitcoin.""!
This is such LOW CLASS bullshit because This has been going on for almost a month and they had BANK WIRE as an option when I requested payout.
I plan to report them on every site I can find ,including BBB.

Rwg120283

Novice

United States

• 1 year ago

I had a terrible experience with MGM Vegas online casino. After meeting all the required playthrough and providing all the necessary documents, they are refusing to pay me my winnings. At first, they told me that my water utility bill is an acceptable document for verification purposes, but after I provided it, they changed their stance and claimed that it's not sufficient.

I strongly believe that they are using this as an excuse not to pay me because I won off a no deposit bonus code. It's incredibly frustrating because I followed all their rules and played fair and square, yet they are not honoring their end of the deal.

Their customer service has been unhelpful and unresponsive, and it's evident that they don't value their customers. I wouldn't recommend anyone to use their services, and I caution others to be wary of their shady business practices. Save yourself the trouble and go elsewhere for your online casino needs. And they operate without a license so there's no regulation I will keep this review up and will be posting more until they honor my withdraw and verify my account. (EDITED TO REPLY TO MGM'S REPLY .... MY NAME IS ROBERT GODINHO MY USER NAME ID IS RWG120283 EMAIL ROBERTWGODINHO@GMAIL.COM) I WILL RETRACT MY NEGATIVE REVIEW AS SOON AS MY ACCOUNT IS VERIFIED
AND HONORED.

Nothing positive

Shady business

fgodon2022

Visitor

Canada

• 1 year ago

It's been 17 days since I started my account verification and I am still waiting - I won and I am trying to withdraw my winnings yet they are dragging their feet on verification - I wonder how long its going to take to receive my money once I am verified

Slow process on verification

Mehrak2400

Unregistered user

United States

• 1 year ago

They are scam. If you win and request for withdraw, they ask you to submitt your documents and after that you will never receive any response through chat or email. I don’t know how they could still run their casino by scamming others.

Scam they never send you money you won
Not responding after you win , they will be ghosting you
Not withdrawing at all
Very unreliable

ChasKay

Novice

United States

• 1 year ago

I won and they have acknowledged that I have won. They asked for me to verify my identity in order to withdrawl. I have verified with my drivers license but no matter what utility bill I send they keep telling me they cannot see my name and address clearly. I have sent several different ones and each one they keep saying the same thing and then canceling my withdrawl. You can clearly see my name and address and the date on every picture or file I have sent them but they refuse to accept it and pay out the $100.00.

Refuses to payout
Will give the run around
Uses the same excuse to not payout

FlorianSauter

Unregistered user

Finland

• 1 year ago

The online casino has a limited selection of games and the platform is difficult to navigate. The deposit and withdrawal options are unreliable and there are frequent delays in processing. Customer support is unfriendly and unhelpful. Overall, a disappointing experience for anyone who wants to enjoy online gambling.

willterm714

Novice

United States

• 1 year ago

What a scam. They wont pay out on the no deposit bonus. Dont worry guys i actually wasted my time on like a 9,500$ play through like a dummy so hopefully you wont do the same

Go to a real online casino like Bovada

Just another scam casino

willterm

Unregistered user

United States

• 1 year ago

Lol what a joke. Played thousands of dollars over the wager requirement for the no deposit bonus. Had 150 in my account and then they said "you need to have a minium of 250 in your account to withdraw the bonus cause we take out the value of the free chip. Huh? bro get lost. Good thing i didnt deposit on this scam site. If you do good luck.

Straight Scammers
wont pay out unless you deposit and loose
consumer support is a joke
dont waste your time

Drk_okx

Unregistered user

United States

• 1 year ago

I won off of a free chip. Max cash out 100. Deposited 30 dollars, and began jumping hoops with all their required documents prior to withdrawl. None of said docs were ever good enough until the 3rd or 4th time around. Once that was completed I waited. Waited and played. This started in the end of Dec. their responses from whoever became a photo copy of the rest which ultimately ends in " kindly wait for a response". I’m STILL WAITING. I’ve sent emails to two different places at their request. I’ve messaged with them about 25 times and all I get is it’s under review it it’s processing. Seems like someone should put a stop to this.

zena5755

Expert

United States

• 1 year ago

UPDATE: I went to their website and played in fun mode. All the slots that lagged worked perfectly. Spinning fast and stopping. Even the stop button worked. When you play in real money mode they are back to overspinning. Do I need to say more?
Very unfair. I sent them videos of the lagging slow over spinning slots and they told me they do not look at 3rd party files. So I reduced the size of them, resent them to support and they replied they still can't open them. So I decided to close my account and I asked for my account to be closed. A chat rep responded I need to send my ID in front and back to close my account? I refused to send them my Id. Thanks with the help of Casino Guru my account has been closed.

None that I can think of.

over spinning slot reels
un enjoyable
Unfair terms
They do not want to fix the problem with the lagging slots
Low to no RTP
Ridiculous rules to close your account
stop button inoperative

MGM Vegas Casino

Hello Zena5755,
Your input is appreciated, and we're moving diligently to address this problem. In order to close your account, you must submit evidence of identification owing to compliance requirements.

loveydisco

Unregistered user

United States

• 1 year ago

I haven't cashed out yet but the games are fun and I enjoy the promotions

Quality games

Have to log out and log back in if you get off the page on your phone

cobra562

Senior Adept

United States

• 1 year ago

Just joined last night and had a very bad time. Reels take 45 sec a spin to play. Takes forever to play and enjoy it.I told them and all they said was reboot my PC etc. That does nothing and I've tried 3 computers and my cell phone. Its not my site and I guess they don't want new members. This site don't work good and won't get me to dep thier.Site might have nice bonus but game play is poor.Join and See for yourself and see for yourself.this link is my video of game play.https://m.facebook.com/story.php?story_fbid=pfbid0CSxywYBpgsQf9JiSnwKkgYC8KRGX4HUyoZ77oNVQAzJjvBCHTLJrM3tC7HhhG5Ftl&id=1377486693&mibextid=Nif5oz

Took forever to play 150.00 free and to have fun.Not here Slow spinning games.

MGM Vegas Casino

Hi cobra562,
We are sorry to hear that, we will check and try to fix it if there are any lags found. Thanks for your review.

truongly79

Novice

United States

• 1 year ago

I think I have find the perfect casino MGM VEGAS CASINO. Lots of games to choose from and the payouts are pretty fast

Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

easye2323

Visitor

United States

• 2 years ago

Great selection of games with no connectivity issues or any issues that I could see with the programming. Fun games and attentive, kind customer service. Highly recommend.

Game selection
Customer service

cgeno2157

Junior Apprentice

United States

• 2 years ago

I am IMPRESSED!!! Great selection of games and decent bonuses. I’ll keep u posted on the payout process. Fingers crossed because I like what I see so far 😊

Great selection of games
Easy set up.

Beta242424

Novice

United States

• 2 years ago

Easy and quick registration with a descent selection of games.

csingleterry

Unregistered user

United States

• 2 years ago

Excellent slots, great gameplay and length

Great choice of games
Great gameplay

all do itThe verification but it is for safety and
Error in some gameplay
The display doesn't fit to screen correctly in some games

Pourbaix

Visitor

Canada

• 2 years ago

Ok but not enought bonus I hope having more email with bonus

Bugger22

Unregistered user

Canada

• 2 years ago

This casino offers a variety of promotions to multiply your gaming experience. So far so good

Variety of games

Emily_29

Novice

United States

• 2 years ago

Not bad, Bonus offers are generous and fun to play

cassie333

Unregistered user

Canada

• 2 years ago

HI
Made a deposit of $20. last week withdraw $100.
Made a deposit of $20. 16/12/22 withdraw $500.
Was lucky can't complain and withdraw on $100 was fast
Thank you

For me very good Casino and I play many Casino

TBdiv

Junior Apprentice

United States

• 2 years ago

I signed up with the welcome bonus (LCB free chip). Played through it, hit some and lost some. Ended up with about $650 after the wager requirement was met (which was $4500). I had not "activated" my account, which required me to look for the original email and click activate. Easy enough.
Soooo. Time to withdraw.
Tried to withdraw $600, which prompted a "can only withdraw $100" message. Fine, guess that's part of the bonus stipulation. So I go to withdraw $100. Choose bitcoin as payment.
Get a list of KYC documents they need to "verify" my account, including ss of utility bill, ID, etc, at which point they will notify me by MAIL about my verification.
It's a bitcoin withdraw.
This shouldn't be necessary. It's for $100. Realized that it would probably take months, if ever, to get verified, and decided against sending them anything.
Besides the ridiculous KYC loops for crypto withdraws, the slots themselves spin extremely slow.
Not sure why they do this, other than to "extend" bonus and deposit playing time, but I found it highly annoying, and won't play here for that alone.
Lastly, the live chat bubble pops up everytime you're on the home page, which is also annoying. It can't be disabled.
Good luck if you choose to use this casino.

Nice No Deposit Bonus

Extremely slow slot spins
Limited game providers
Bonus withdraws limited to $100
Unnecessary KYC documents needed for BitCoin withdraw
Acceptance of account verification via snail mail
Live chat function can't be disabled on home screen

Safety Index of MGM Vegas Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MGM Vegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino limits the amount of money players can win when playing with real money (without a bonus).

Other factors

Operates without a license

Complaints about MGM Vegas Casino and related casinos (15)

15All0Opened8Not solved2Solved5Rejected

Complaints directly about MGM Vegas Casino

Unresolved Our verdict

No reaction policy, passive regulator

Disputed amount: $100

Player struggles with document verification for withdrawal.

The player from the United States has been struggling to withdraw $100 since July 10th, 2023 due to unresponsive customer service and document acceptance issues. Despite sending her ID and other documents, the casino refused to accept the provided bank statement. We made several attempts to contact the casino but it didn't respond, therefor the complaint was closed as unresolved.

Read moreRead less

Submitted: 16 Jul 2023

Unresolved Our verdict

Insufficient evidence from casino

Disputed amount: $100

Player is dealing with KYC and information issues.

The player from the United States is facing issues with the casino in regards to getting information about wagering requirements. She was asked to provide various documents for KYC but the casino staff informed her that they have not received any documents, even though she insists on sending them. Moreover, a dispute over her birth date has surfaced. The casino didn't react to the complaint publicly, therefore the case was closed as unresolved.

Read moreRead less

Submitted: 30 Jun 2023

Unresolved Our verdict

No reaction policy, passive regulator

Disputed amount: $100

Player's struggling to complete account verification in the casino.

The player from the US was experiencing difficulties completing account verification in the casino. We contacted the casino to find out more details, and its representative informed us in a private message that they won't accept the bank statement from the player, however, no further information wasn't communicated. Unfortunately, we were forced to close the complaint as unresolved.

Read moreRead less

Submitted: 21 Jun 2023

Unresolved Our verdict

Justified complaint

Disputed amount: $800

Player is struggling to pass account verification.

The player from the US is experiencing diffuculties passing account verification in the casino due to ambiguous personal information.

Submitted: 25 May 2023

Case closed Our verdict

Player stopped responding

Disputed amount: $100

Player’s withdrawal has been delayed for two months.

The player from the United States won $100 two months ago, but the casino refuses to pay out, claiming it's under review. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 16 May 2023

Unresolved Our verdict

No reaction policy, passive regulator

Disputed amount: $100

Player’s withdrawal has been delayed.

The player from Kentucky has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Player stopped responding to our question therefore the complaint was rejected. The player has requested to reopen the complaint, after contacting casino and their affiliates we still weren't able to get a response.

Read moreRead less

Submitted: 12 May 2023

Case closed Our verdict

Player stopped responding

Disputed amount: $100

The player's withdrawal is delayed.

The player's withdrawal is delayed for over 2 weeks. Player stopped responding to our question therefore the complaint was rejected.

Submitted: 03 May 2023

Unresolved Our verdict

No reaction policy, passive regulator

Disputed amount: $100

Player’s struggling to complete account verification.

The player from the US was experiencing difficulties withdrawing his winnings due to ongoing verification. We tried to get in touch with the casino, but there was no reaction from its side so we were forced to clos the complaint as unresolved.

Read moreRead less

Submitted: 01 May 2023

Unresolved Our verdict

Against fair gambling

Disputed amount: $100

Player’s struggling to complete the account verification.

The player from the United States is experiencing difficulties withdrawing her winnings due to ongoing verification. After contacting casino and their affiliates we still weren't able to get a response.

Read moreRead less

Submitted: 25 Apr 2023

Unresolved Our verdict

Against fair gambling

Disputed amount: €1,000

Player's winnings were confiscated.

The player from Greece had his winnings from a no-deposit bonus confiscated by the casino. We ended up closing the complaint as unresolved because the casino stopped responding.

Submitted: 19 Apr 2023