OverviewBonusesUser reviews4Safety Index explainedDiscussion1Payment methods11
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
Casino Gami has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Casino Gami scored a Below average Safety Index of 6.1, which makes it a suboptimal option for most players in terms of fairness and safety. Continue reading our Casino Gami review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Casino Gami fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casino Gami, we thoroughly read and reviewed the Terms and Conditions of Casino Gami. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Casino Gami is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Casino Gami. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Casino Gami has scored a Safety Index of 6.1, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Casino Gami Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Gami to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Casino Gami
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 91 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Gami user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
So far, we have received only 4 player reviews of Casino Gami, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Casino Gami company data and licenses
Casino Gami is owned by Kanon Gaming Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Casino Gami has a gambling license issued by Spelinspektionen in Sweden.
Win and withdrawal limits, payment options
Casino Gami accepts deposits via 12 payment methods. This includes: Trustly, Nordea, Handelsbanken, Länsförsäkringar, ICA Banken, SEB Bank, Swedbank, Sparbanken Syd, Sparbanken Skåne, Swish, Danske Bank, Skandiabanken.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
SEK 50,000 per day
No win limit
SEK 100,000 per week
SEK 400,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Casino Gami.
Language
Website
Customer support
Live chat
Swedish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Gami, account management, withdrawal process, etc. We would say Casino Gami has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Casino Gami
Casino Gami has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 13 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Booming Games, Wizard games, Golden Rock Studios, Ruby Play.
Casino Gami bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Casino Gami in our database.
Browse all bonuses offered by Casino Gami, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(4)
User reviews of Casino Gami
This is a place to share experience with Casino Gami. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Very nice page with many game options, easy to find the different games well with distribution in the categories. BUT! I am now on day 3 waiting for a response from support! Have sent in the documents they require and are waiting for verification to be able to withdraw my deposit of SEK 6,000. Getting absolutely no response or even a sign that anyone is even working on their support. No automatic answers that they answer as soon as they can absolutely nothing at all. It says live support on their website between 09-17:30 but there is no such thing.
Väldigt trevlig sida med många spelalternativ, lätt att hitta de olika spelet bra med fördelning i kategorierna. MEN! Jag är nu inne på dag 3 i väntan på svar ifrån support! Har skickat i dokumenten dem kräver och väntar på verifiering för att kunna ta ut min visst på 6000kr. Får absolut ingen respons eller ens ett tecken på att någon ens arbetar på deras support. Inga automat svar att dem svarar så fort dem kan absolut inget alls. Står live support på deras hemsida mellan 09-17:30 men något sådant finns ej.
Easy to find games and nice website. Easy and flexible to register.
Lätt att hitta spel och fin hemsida. Lätt och smidigt att registrera sig.
Has a valid Swedish license
Har giltigt svensk licens
Fixes a little from time to time
Laggar lite då och då
Poor/no customer support
Dålig/ingen kundsupport
No live chat even though it says so on their website
Ingen live chatt trots att det står på deras hemsida
Long verification process
Lång verifierings process
Not recommended if you want a light and flexible casino with snap support and fast withdrawals.
Rekommenderar inte ifall man vill ha ett lätt och smidigt casino med snap support och snabba uttag.
Have played there many many times. Always plays the same game, also plays at other casinos, is absolutely not a bad loser. However, it ALWAYS takes at least an hour before a bonus comes (which doesn't give anything most of the time) if it even comes and takes forever (I'm talking hours) IF another one comes. Reacted after the first 4-5 times I played. Don't bet that much so it takes a few hours to play down the amounts I deposited. The last time I played for 4 hours not so high stake, the deposit amount in the end amounted to a number of thousands and not a single bonus?🤔 Have played at most online casinos for several years and 1,2 or even 3 times would have been unlucky but every single time??? Not only that, I was inside playing, got some but then came up so I went a little plus for once, was blocked to withdraw, no chat open, they close early. Got them the next day. They wanted to check income etc. "according to the Money Laundering Act", they claimed. Not disputing that control must be done but why are deposits not blocked but only withdrawals???? Is probably not so important if it is laundered money as long as it goes into Gami casino. Really ugly, was not a small amount I deposited in total before I got up. (Played them off before I got hold of customer service the next day out of sheer annoyance). My papers are approved and they have removed the blocks for withdrawal but don't think it's ok that they don't notify before but let me sit and play and make deposits but not withdraw!!! Heard a lot of negative things from others, so this is the only casino I now intend to stop playing at. Saw that Epic casino belongs to them so do the same there. Is this why they are set up in Malta?? So they can do as they please?
Har spelat där många många ggr. Spelar alltid samma spel, spelar även på andra casinon, är absolut ingen dålig förlorare. Dock tar det ALLTID minst en timme innan en bonus kommer(vilket inte ger ngt för det mesta) om det ens kommer och dröjer evigheter (jag pratar timmar) OM det skulle komma en till. Reagerade efter de första 4-5 gångerna jag spelade. Satsar inte så högt så det tar några timmar att spela ner beloppen jag satt in. Sista gången spelade jag i 4 timmar ej så hög insats, insättningsbeloppet uppgick till slut till ett antal tusen och inte en enda bonus?🤔 Har spelat på de flesta nätcasinon i flera år och 1,2 eller tom 3 ggr hade varit otur men varenda gång??? Inte bara det, jag var inne och spelade, blev en del men kom sen upp så jag gick lite plus för en gångs skull, var blockerad att ta ut, ingen chat öppen, de stänger tidigt. Fick tag på dem nästa dag. De ville göra kontroll på inkomst mm "enligt penningtvättslagen" påstog dem. Ifrågasätter inte att kontroll måste göras men varför spärras inte insättningar utan endast uttag???? Är antagligen inte så viktigt om det är tvättade pengar så länge de går in till Gami casino . Riktigt fult, var ingen liten summa jag satte in totalt innan jag kom upp. (Spelade bort dem innan jag fick tag på kundtjänst nästa dag av ren irritation). Mina papper är godkända och de har tagit bort blocken för uttag men tycker inte det är ok att de inte meddelar innan utan låter mig sitta och spela och göra insättningar men inte ta ut!!! Hört mkt negativt från andra med så detta är det enda casinot jag nu tänker sluta spela på. Såg att Epic casino tillhör dem så gör samma där. Är detta anledningen till att de är uppsatta i Malta?? Så de kan göra hur de vill?
Can't find anything positive
Hittar inget positivt
Their slots are a bit tricky
Deras slots är något vajsing med
Played there many, many times, all of a sudden it was not possible to withdraw money, but depositing was possible. They refer to the money laundering law
Spelat där många många ggr, helt plötsligt gick det inte ta ut pengar, men att sätta in gick. De hänvisar till penningtvättlsgen
Always playing a game, it doesn't give bonus like it should, rigged for sure !!
Spelar alltid ett spel, den ger inte bonus som den ska, riggad garanterat !!
Really bad, have made a deposit but that's where it ends. Can't access my account and can neither play nor withdraw. Really bad customer service who have no competence or desire to sort out the problem or help.
Riktigt dåligt, har gjort en insättning men där tar det slut. Kommer inte in på mitt konto och kan varken spela eller ta ut. Riktigt dålig kundtjänst som inte har någon kompetens eller vilja att reda ut problemet eller hjälpa till.
Dealing with fraud!! Deposited 2000.- which was withdrawn from my bank account but never entered my gaming account. Absolutely impossible to get sensible answers from support. Have attached bank statements showing the deposit but they are ducking the fact that they received the money.
Sysslar med bedrägeri!! Satte in 2000.- som drogs från mitt bankkonto men aldrig kom in på mitt spelkonto. Helt omöjligt att få vettiga svar från supporten. Har bifogat kontoutdrag som visar insättningen men de duckar det faktum att de fått pengarna.
Criminal actor robbing you of deposits
Kriminell aktör som rånar dig på insättningar
Worst support around
Sämsta supporten som finns
Safety Index explained
Safety Index of Casino Gami explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Gami. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino starts charging a significant dormant account fee after 3-6 months
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
Unfair terms and conditions
This casino deducts a large regular dormant account fee from player accounts that have been inactive for a very short period of time (3 to 6 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Complaints about Casino Gami and related casinos (1)