HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,061Opened1,001Unresolved4,855Resolved11,941Rejected20,264
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

CasinoMarriott - Player’s winnings are delayed due to casino suspension.

Unresolved Submitted: 12 Jan 2026
Black points: 99
Disputed amount: €850
Safety Index:Low
Our verdict No reaction policy

Mad Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 11 Jan 2026
Black points: 1,127
Disputed amount: £23,872
Safety Index:Very low
Our verdict No reaction policy

Chilistakes Casino - Player’s deposit is delayed at the casino.

Unresolved Submitted: 10 Jan 2026
Black points: 117
Disputed amount: 469 USD₮
Safety Index:Below average
Our verdict No reaction

Spinfellas Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 10 Jan 2026
Black points: 667
Disputed amount: €1,299
Safety Index:Below average
Our verdict No reaction

RX Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 10 Jan 2026
Black points: 555
Disputed amount: €1,000
Safety Index:Very low
Our verdict Against fair gambling

Zinkra Casino - Player’s winnings are confiscated unjustly.

Unresolved Submitted: 09 Jan 2026
Black points: 433
Disputed amount: €1,490
Safety Index:Above average
Our verdict No reaction policy

JackpotCity Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 09 Jan 2026
Black points: 239
Disputed amount: C$9,500
Safety Index:High
Our verdict No reaction

Sultan Games Casino - Player’s withdrawal is delayed and claims fraud.

Unresolved Submitted: 09 Jan 2026
Black points: 1,297
Disputed amount: 2,000,000 ₸
Safety Index:Below average
Our verdict No reaction policy

King's Chip Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 09 Jan 2026
Black points: 64
Disputed amount: £150
Safety Index:Very low
Our verdict No reaction

Tea Spins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 08 Jan 2026
Black points: 1,427
Disputed amount: £9,000
Safety Index:Very low
Show more complaints (+10)
Showing 361 - 370 of 4,855 complaints
1...36 37 38...486
Go to pageof 486 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.