HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,405Opened795Unresolved5,654Resolved13,397Rejected22,559
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Zoccer Casino - Player’s account is closed after cashback.

Unresolved Submitted: 31 May 2026
Black points: 67
Disputed amount: A$216
Safety Index 6.9 Above average
Our verdict Unreasonable excuse

Kometacasino - Player’s withdrawal is delayed and account access is questioned.

Unresolved Submitted: 31 May 2026
Black points: 10,471,765
Disputed amount: $10,471,765
Safety Index 0.0 Very low
Our verdict No reaction policy

ShinyWilds Casino - Player faces delayed withdrawal issues.

Unresolved Submitted: 30 May 2026
Black points: 84
Disputed amount: C$400
Safety Index 3.4 Very low
Our verdict No reaction

Lucky Meister Casino - Player's account remains active despite self-exclusion request.

Unresolved Submitted: 29 May 2026
Black points: 630
Disputed amount: €1,200
Safety Index 2.1 Very low
Our verdict No reaction policy

Rollbit Casino - Player’s withdrawal is delayed and account access is restricted.

Unresolved Submitted: 29 May 2026
Black points: 615
Disputed amount: 5,000 USD₮
Safety Index 4.0 Low
Our verdict No reaction

Playbet.io Casino - Player’s withdrawal is delayed without justification.

Unresolved Submitted: 29 May 2026
Black points: 5,291
Disputed amount: €25,154
Safety Index 4.5 Low
Our verdict No reaction policy

BetBlast Casino - Player’s winnings have been capped.

Unresolved Submitted: 29 May 2026
Black points: 1,208
Disputed amount: €30,412
Safety Index 4.8 Low
Our verdict No reaction policy

Goldbet Casino - Player’s account is closed for alleged duplication.

Unresolved Submitted: 29 May 2026
Black points: 190
Disputed amount: €800
Safety Index 4.2 Low
Our verdict No reaction policy

CoinBets777 Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 29 May 2026
Black points: 114
Disputed amount: $450
Safety Index 3.8 Low
Our verdict No reaction policy

Goldbet Casino - Player's account has been closed after withdrawal.

Unresolved Submitted: 29 May 2026
Black points: 86
Disputed amount: €260
Safety Index 4.2 Low
Show more complaints (+10)
Showing 371 - 380 of 5,654 complaints
1...37 38 39...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.