HomeComplaints1000 Spins Casino - Player's withdrawal is significantly delayed.

1000 Spins Casino - Player's withdrawal is significantly delayed.

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Current status

Waiting for Casino Guru to reply

5d 2h 4m 46s

1000 Spins Casino
Safety Index 2.1 Very low

Case summary

The player from Ireland requested a withdrawal two months ago, initially made on March 22, but it was lodged back into his account on April 15. He continues to wait for the withdrawal while receiving repetitive responses regarding processing.

Public
Public
3 days ago

First made a withdrawel on the 22nd of March on the 15th of April they lodged it back into my account told to make another withdrawel and still waiting.just getting the same response ohh its been processed we will flag it sorry and all this other bull i lodged money and won money with my lodgement all wagering was met at nearly nearly 4k

Public
Public
2 days ago

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Public
Public
2 days ago

Dear Patchy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

  • Have you made any successful withdrawals before?
  • Could you please confirm that your account is fully verified?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean


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2 days ago
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