HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,384Opened738Unresolved5,475Resolved13,093Rejected22,078
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

WinnerCasino - Player's withdrawal is delayed for 10 months.

Unresolved Submitted: 10 Aug 2023
Black points: 175
Disputed amount: £900
Safety Index 2.0 Very low
Our verdict No reaction policy

Magic Win Casino - Player faces delayed withdrawal.

Unresolved Submitted: 09 Aug 2023
Black points: 140
Disputed amount: €550
Safety Index 0.6 Very low
Our verdict No reaction policy

Lucky Wilds Casino - Player's withdrawal is delayed.

Unresolved Submitted: 08 Aug 2023
Black points: 162
Disputed amount: C$2,683
Safety Index 3.9 Low
Our verdict No reaction

Unibet Casino UK - Player's withdrawal has been delayed after relocation.

Unresolved Submitted: 08 Aug 2023
Black points: 100
Disputed amount: £230
Safety Index 8.6 High
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 08 Aug 2023
Black points: 76
Disputed amount: £200
Safety Index 0.6 Very low
Our verdict No reaction policy

BetBRX Casino - Player's account has been blocked with an unresolved withdrawal issue.

Unresolved Submitted: 08 Aug 2023
Black points: 232
Disputed amount: 6,070 R$
Safety Index 5.8 Below average
Our verdict No reaction

Unibet Casino SE - Player suffers from delayed withdrawals and poor communication.

Unresolved Submitted: 08 Aug 2023
Black points: 3,550
Disputed amount: 500,000 kr
Safety Index 8.8 High
Our verdict No reaction policy

iWinFortune Casino - Player's withdrawal delayed and account details changed without permission.

Unresolved Submitted: 07 Aug 2023
Black points: 124
Disputed amount: £400
Safety Index 2.5 Very low
Our verdict No reaction policy

Superb Casino - Player’s withdrawal is severely delayed.

Unresolved Submitted: 07 Aug 2023
Black points: 146
Disputed amount: £500
Safety Index 1.8 Very low
Our verdict No reaction policy

Wallacebet Casino - Player’s withdrawal is delayed after additional verification.

Unresolved Submitted: 07 Aug 2023
Black points: 941
Disputed amount: €22,500
Safety Index 4.4 Low
Show more complaints (+10)
Showing 3,481 - 3,490 of 5,475 complaints
1...348 349 350...548
Go to pageof 548 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!