In this review of Coolbet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Coolbet Casino has an Above average Safety Index of 7.2, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Coolbet Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Coolbet Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Coolbet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Coolbet Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Coolbet Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Coolbet Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Coolbet Casino has achieved a Safety Index of 7.2, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of Coolbet Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Coolbet Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Coolbet Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 2,348 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Coolbet Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 12 player reviews of Coolbet Casino so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Coolbet Casino
Coolbet Casino is in the ownership of Vincent Group Limited and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Coolbet Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), Estonia, Sweden (Spelinspektionen).
Withdrawal limits, win limits, and payment method options
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 50,000 per day
No win limit
EUR 1,500,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Coolbet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Russian
Finnish
24/7
Swedish
24/7
Estonian
Icelandic
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Coolbet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Coolbet Casino as good.
Coolbet Casino casino games and slots
Coolbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
The casino's game library includes titles from 102 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Ezugi, Push Gaming, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Ainsworth, Inspired Gaming, PearFiction Studios, Jelly, Fantasma Games, Old Skool Studios, Half Pixel Studios, Authentic Gaming, Boomerang Studios, G Games, Nailed it! Games, Trigger Studios, ALL41 STUDIOS, OneTouch, Northern Lights Gaming, On Air Entertainment, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, Reel Play, Real Dealer Studios, Gameburger Studios, Neon Valley Studios, Max Win Gaming, High Limit Studio, Pulse 8 Studios, Peter & Sons, AvatarUX, Blue Guru Games, Hammertime, Aurum Signature Studios, Games Global, Light & Wonder, Golden Rock Studios, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, Gacha studios, AceRun, Oros Gaming, Prospect Gaming, Swintt, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Bulletproof Games, GONG Gaming Technologies, Reflex Gaming, Fortune Factory Studios, Spribe, Gamomat, Bang Bang Games, Foxium, Bad Dingo, Buck Stakes Entertainment, SlotMill, Bombay Live, Crazy Tooth Studio, Gaming Corps, Switch Studios, Blue Ring Studios, Hot Rise Games, Stakelogic, SpinPlay Games, Neko Games, Gold Coin Studios, Just For The Win, Storm Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
Coolbet Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 15 bonuses from Coolbet Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Coolbet Casino bonuses.
Browse all bonuses offered by Coolbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(12)
User reviews of Coolbet Casino
This is a place to share experience with Coolbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I had to finally do a review on this casino because I've been meaning to do it for a long time. I haven't been able to just believe and I've just deposited again and again and tried to dispel my doubts about the RTP values. There is something fishy about this casino even though it is MGA licensed. So it's about the fact that when I play here, I clearly notice the difference from other MGA casinos. You simply won't get the same returns, even though the lobby advertises the return percentage of each game very prominently. The MGA could do some spot checks on this casino because everything is not quite right. Either the values are manipulated in Estonia's head or some of the games are fake. I repeat once again, I have incredibly bad luck always with Coolbet. I have made countless deposits, worth thousands of euros. The difference is clear to other casinos in the industry (PAF, Unibet, N1 Casinos, White hat and so on.)
Otherwise, the site is clear and easy to use, the selection of games is wide. It's really a shame that there is no more trust for this casino.
great selection of games
clear layout on mobile/windows
The RTP values cannot be correct
Very rarely promotions for old players, even if you deposit a lot
By far the casino that inspires me the most confidence, seems solid and cares about its customers. The only bad thing is that in my case the casino promotions are very poor.
Lejos el casinos que me inspira mayor confianza, se nota solido y que se preocupa por sus clientes. Lo unico malo es que en mi caso las promociones para casino son muy pobres.
Pay and fast
Paga y rapido
Good responsible gaming tools
Buenas herramientas de juego responsable
good variety of slots
buena variedad de slots
Casino promotions scarce compared to other houses
Promociones para casino escasas con respecto a otras casas
By far the best casino i have played. Verification might take a while, but once you are verified withdrawals (even bank transfers) are accepted within no time at all. You can lock withdrawals until they are accepted, and the live chat will always be positive and helpful. First casino i actually feel the RTP is correct aswell. So far i have absolutely nothing negative to say. Nothing at all.
Great game selection.
Gambling tools and self-suspension are highlighted.
Customer service always happy to help.
Withdrawals take no time at all, with ability to lock.
Always a tracker for bonus, and cancels out bets that will counter the ToS
The verification of the account is very slow, I sent my ID and they rejected it because they want a photo, then I sent my ID as a photo and the automatic verification rejected it and now it went to manual review, but I have to wait 2 more days, in total I've been going for about 6 days and this seems to be going on for a long time. Really a disappointment coolbet-
Edit: I was finally verified. I didn't have to wait those extra 2 days. They did it on the 4th day.
la verificación de la cuenta es muy lenta, envie mi dni y me lo rechazaron porque quieren una foto, después envio mi dni como foto y la verificación automática me lo rechazó y ahora pasó a revisión manual, pero debo esperar 2 días más, en total ya voy como 6 días y esto parece que va para largo. Realmente una decepción coolbet-
Edito:al final me verificaron. No tuve que esperar esos 2 días adicionales. Lo hicieron al 4to día.
Good casino to play in Chile! The attention is optimal and the withdrawals of money in the established times that is something very important as a player.
Buen casino para jugar en chile ! La atención es óptima y los retiros de dineros en los tiempos establecidos que es algo muy importante como jugador.
I have played for a long time in coolbet I have never won in their slots I feel that they are modified, in other casinos from time to time I have won something that does not happen to me in coolbet.
he jugado bastante tiempo en coolbet nunca he ganado en sus tragamonedas siento que están modificados, en otros casinos de vez en cuando he tenido ganancias cosa que no me pasa en coolbet.
The casino has used over 1 month verifiying my account, the first week they responded to the documents within 24 hours. now after 4 weeks stalling they are accepted all documents without id document.. the document contains all that is required they just hasnt approved it. 1 month + with 0 email and no transaparenty is how this casino has desided to turn out.
This site is such an amazing experience that i wasn't even aware of the time during my first few rounds. i was so glad of the experience that I almost didn't even notice the flaws that were evident like the slow load times and few bonuses. All in all, it was a great site nonetheless.
Generous welcome bonus and you later get email offers like Another 100% match at a low wager or Deposit $35 and get 40 free spins on a new slot. Many casinos offer deals like this but at Coolbet the free spins are wager free. I’ve played here 10? times before I finally hit the withdraw button. I’d been at a profit a few times but pushed my luck and bombed out. Anyway I received my money the next day. I’ll keep spinning here because of the Fairness of this casino. Also the RTP of the game is listed outside the slot, if this matters to you. And it should.
Coolbet was nice casino but here too own eyes and game rules are not included in final decision of complaint. Fairness totally missing.
Fast deposits and withdraws
Because of Play'n GO, cheating is allowed.
Safety Index explained
Safety Index of Coolbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Coolbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Coolbet Casino and related casinos (9)
