HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,456Opened934Unresolved5,242Resolved12,712Rejected21,568
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

BonusBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Jun 2023
Black points: 1,092
Disputed amount: €8,000
Safety Index 5.0 Below average
Our verdict No reaction policy

Lapilanders Casino - Player's struggling to withdraw from the casino.

Unresolved Submitted: 19 Jun 2023
Black points: 10
Disputed amount: €100
Safety Index 5.0 Below average
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Jun 2023
Black points: 81
Disputed amount: £300
Safety Index 0.6 Very low
Our verdict No reaction policy

bet365 Casino - The player's account got closed.

Unresolved Submitted: 18 Jun 2023
Black points: 36
Disputed amount: 423 лв
Safety Index 9.8 Very high
Our verdict No reaction policy

Spins Deluxe Casino - The player's withdrawal got canceled.

Unresolved Submitted: 17 Jun 2023
Black points: 104
Disputed amount: £1,145
Safety Index 3.6 Low
Our verdict No reaction policy

bet365 Casino Ontario - The player's unable to play in the casino.

Unresolved Submitted: 16 Jun 2023
Black points: 20
Disputed amount: ??
Safety Index 9.8 Very high
Our verdict No reaction

Betano Casino BR - The player's bonus was not credited.

Unresolved Submitted: 16 Jun 2023
Black points: 24
Disputed amount: 200 R$
Safety Index 9.8 Very high
Our verdict No reaction

SpinBit Casino - The player's deposit was not credited.

Unresolved Submitted: 16 Jun 2023
Black points: 80
Disputed amount: $16
Safety Index 8.7 High
Our verdict No reaction policy

Love Casino - The player's withdrawal is delayed.

Unresolved Submitted: 16 Jun 2023
Black points: 60
Disputed amount: £200
Safety Index 1.3 Very low
Our verdict No reaction

Betheat Casino - The player's account got blocked.

Unresolved Submitted: 16 Jun 2023
Black points: 80
Disputed amount: €91
Safety Index 6.2 Below average
Show more complaints (+10)
Showing 3,361 - 3,370 of 5,242 complaints
1...336 337 338...525
Go to pageof 525 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.