HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,459Opened1,021Unresolved4,932Resolved12,070Rejected20,436
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Wallacebet Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Unresolved Submitted: 17 Feb 2023
Black points: 89
Disputed amount: €800
Safety Index:Low
Our verdict No reaction policy

Bets Amigo Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Unresolved Submitted: 17 Feb 2023
Black points: 250
Disputed amount: €3,477
Safety Index:Low
Our verdict No reaction

SuperSeven Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 17 Feb 2023
Black points: 104
Disputed amount: €100
Safety Index:Above average
Our verdict No reaction policy

Lucky Wins Casino - The player's withdrawal is delayed.

Unresolved Submitted: 16 Feb 2023
Black points: 360
Disputed amount: €3,000
Safety Index:Very low
Our verdict No reaction policy

Betstro Casino - Player is struggling to complete account verification.

Unresolved Submitted: 16 Feb 2023
Black points: 20
Disputed amount: 300 kr
Safety Index:Low
Our verdict No reaction

Casino Hermes - Player requests a refund of his deposits.

Unresolved Submitted: 15 Feb 2023
Black points: 1,675
Disputed amount: €7,265
Safety Index:Below average
Our verdict No reaction policy

bet365 Casino - Player is struggling to receive a refund.

Unresolved Submitted: 15 Feb 2023
Black points: 120
Disputed amount: 10,250 R$
Safety Index:Very high
Our verdict No reaction policy

WinnerCasino - Player's withdrawal is delayed.

Unresolved Submitted: 15 Feb 2023
Black points: 171
Disputed amount: €1,035
Safety Index:Very low
Our verdict No reaction

SuperSeven Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Feb 2023
Black points: 273
Disputed amount: €394
Safety Index:Above average
Our verdict No reaction policy

Betstro Casino - Player’s account has been restricted.

Unresolved Submitted: 14 Feb 2023
Black points: 104
Disputed amount: €1,000
Safety Index:Low
Show more complaints (+10)
Showing 3,371 - 3,380 of 4,932 complaints
1...337 338 339...494
Go to pageof 494 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.