HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,457Opened867Unresolved5,669Resolved13,415Rejected22,506
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Superb Casino - Player's withdrawal has been significantly delayed.

Unresolved Submitted: 28 Dec 2023
Black points: 40
Disputed amount: £300
Safety Index 1.8 Very low
Our verdict No reaction policy

GoldenLion.bet Casino - Player’s withdrawal has been seriously delayed.

Unresolved Submitted: 28 Dec 2023
Black points: 111
Disputed amount: £340
Safety Index 0.4 Very low
Our verdict Insufficient evidence from casino

The Pokies Casino - Player's withdrawal has been delayed due to an incorrect account payment.

Unresolved Submitted: 28 Dec 2023
Black points: 492
Disputed amount: A$900
Safety Index 2.8 Very low
Our verdict No reaction policy

Mad Rush Casino - Player faces non-response and withdrawal issue.

Unresolved Submitted: 27 Dec 2023
Black points: 32
Disputed amount: 300 kr
Safety Index 8.1 High
Our verdict No reaction

GeniusWin Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 27 Dec 2023
Black points: 230
Disputed amount: €1,664
Safety Index 3.5 Low
Our verdict No reaction

Esball Casino - Player unable to self-exclude from casino.

Unresolved Submitted: 27 Dec 2023
Black points: 354
Disputed amount: 70,000 INR
Safety Index 7.5 Above average
Our verdict Insufficient evidence from casino

Blazzio Casino - Player's account blocked, winnings confiscated.

Unresolved Submitted: 27 Dec 2023
Black points: 6,082
Disputed amount: €5,475
Safety Index 3.2 Very low
Our verdict No reaction policy

Golden Billy Casino - Player's withdrawal fails and casino does not respond.

Unresolved Submitted: 27 Dec 2023
Black points: 284
Disputed amount: €1,500
Safety Index 6.9 Above average
Our verdict No reaction policy

Magic Win Casino - Player still receiving unwanted emails.

Unresolved Submitted: 27 Dec 2023
Black points: 16
Disputed amount: ??
Safety Index 0.6 Very low
Our verdict Uncertain case

Sportingbet Casino GR - Player faces issue with withheld deposits and winnings.

Unresolved Submitted: 25 Dec 2023
Black points: 184
Disputed amount: €588
Safety Index 9.5 Very high
Show more complaints (+10)
Showing 3,381 - 3,390 of 5,669 complaints
1...338 339 340...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.