HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,608Opened887Not solved4,828Solved11,500Rejected22,393
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction

Black points: 109
Disputed amount: €277

Bet24Star Casino - Player's account has been closed for alleged fraud.

Bet24Star Casino
Safety Index:Low Submitted: 30 Sep 2024
Unresolved Our verdict

No reaction policy

Black points: 41
Disputed amount: Mex$2,100

CBet Casino - Player's withdrawal is delayed and unresponsive.

CBet Casino
Safety Index:Very low Submitted: 30 Sep 2024
Unresolved Our verdict

No reaction

Black points: 539
Disputed amount: €1,000

Mr Big Wins Casino - Player's withdrawal is delayed.

Mr Big Wins Casino
Safety Index:Very low Submitted: 30 Sep 2024
Unresolved Our verdict

No reaction policy

Black points: 335
Disputed amount: $2,100

Goldenbet Casino - Player's account has been restricted.

Goldenbet Casino
Safety Index:Below average Submitted: 30 Sep 2024
Unresolved Our verdict

No reaction policy

Black points: 190
Disputed amount: £700

Savanna Wins Casino - Player’s withdrawal is delayed.

Savanna Wins Casino
Safety Index:Very low Submitted: 28 Sep 2024
Unresolved Our verdict

No reaction

Black points: 386
Disputed amount: A$2,700

ECLBETAU Casino - Player’s withdrawal has been delayed.

ECLBETAU Casino
Safety Index:Low Submitted: 28 Sep 2024
Unresolved Our verdict

Waiting for decision of regulator

Disputed amount: £6,900

Bally Casino UK - Player's winnings have been confiscated.

Bally Casino UK
Safety Index:Very high Submitted: 28 Sep 2024
Unresolved Our verdict

No reaction

Black points: 1,113
Disputed amount: €2,814

Thunderpick Casino - Player’s account is closed and winnings seized.

Thunderpick Casino
Safety Index:Very low Submitted: 27 Sep 2024
Unresolved Our verdict

No reaction

Black points: 166
Disputed amount: €500

TikiTaka Casino - Player's withdrawal is delayed.

TikiTaka Casino
Safety Index:Below average Submitted: 27 Sep 2024
Unresolved Our verdict

Insufficient evidence from casino

Black points: 670
Disputed amount: €600

Arctic Casino - Player's winnings are confiscated.

Arctic Casino
Safety Index:Below average Submitted: 26 Sep 2024
Show more complaints (+10)
Showing 271 - 280 of 4,828 complaints
1...27 28 29...483
Go to pageof 483 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news