HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36752Opened937Not solved4897Solved10211Rejected20707
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Against fair gambling

Black points: 257
Disputed amount: €1,200

Slotimo Casino - Player accused of bonus manipulation by the casino.

Slotimo Casino
Safety Index:Below average Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 1135
Disputed amount: €3,010

GoldenPharaoh Casino - Player's withdrawal from GoldenPharaoh Casino is delayed.

GoldenPharaoh Casino
Safety Index:Very low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 117
Disputed amount: €1,167

Wagerinox Casino - Player’s withdrawal is delayed at Wagerinox.

Wagerinox Casino
Safety Index:Very low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction, good regulator

Black points: 332
Disputed amount: €1,079

GeniusWin Casino - Player's winnings are not reflected in his account.

GeniusWin Casino
Safety Index:Low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction policy, good regulator

Black points: 37
Disputed amount: £381

Lottoland Casino UK - Player’s account blocked after withdrawal request.

Lottoland Casino UK
Safety Index:High Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 381
Disputed amount: £2,000

7Bets.io Casino - Player’s winnings haven’t been received yet.

7Bets.io Casino
Safety Index:Very low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction policy, good regulator

Black points: 149
Disputed amount: £1,023

Lottoland Casino UK - Player's account closed after withdrawal attempt.

Lottoland Casino UK
Safety Index:High Submitted: 05 Feb 2024
Unresolved Our verdict

Insufficient evidence from casino

Black points: 483
Disputed amount: 482 ₮

Winsmania Casino - Player is stuck in the verification process.

Winsmania Casino
Safety Index:Low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 2058
Disputed amount: £6,000

Hand of Luck Casino - Player’s withdrawals repeatedly denied on 'technical errors'.

Hand of Luck Casino
Safety Index:Very low Submitted: 05 Feb 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €30

Scooby Bet Casino - Player's account remains blocked.

Scooby Bet Casino
Safety Index:Above average Submitted: 05 Feb 2024
Show more complaints (+10)
Showing 271 - 280 of 4,897 complaints
1...27 28 29...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news