HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,529Opened864Unresolved5,664Resolved13,416Rejected22,585
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Casinomustang - Player's account closure request is obstructed.

Unresolved Submitted: 27 Jan 2025
Black points: 514
Disputed amount: €2,000
Safety Index 4.9 Low
Our verdict No reaction policy

Lucki Casino - Player's winnings have been confiscated.

Unresolved Submitted: 27 Jan 2025
Black points: 75
Disputed amount: £200
Safety Index 5.2 Below average
Our verdict No reaction policy

Gorilla Wins Casino - Player’s withdrawal is delayed and account is blocked.

Unresolved Submitted: 27 Jan 2025
Black points: 122
Disputed amount: £400
Safety Index 1.1 Very low
Our verdict No reaction

Jet4bet Casino - Player’s account verification is delayed.

Unresolved Submitted: 27 Jan 2025
Black points: 545
Disputed amount: €1,080
Safety Index 7.8 Above average
Our verdict Insufficient evidence from casino

DaVegas Casino - Player's account has been closed.

Unresolved Submitted: 26 Jan 2025
Black points: 250
Disputed amount: 17,400 INR
Safety Index 6.5 Above average
Our verdict No reaction policy

X7 Casino - Player's winnings have been confiscated.

Unresolved Submitted: 26 Jan 2025
Black points: 78
Disputed amount: €1,320
Safety Index 3.7 Low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Jan 2025
Black points: 120
Disputed amount: £388
Safety Index 0.6 Very low
Our verdict No reaction

96 Casino IN - Player's deposit is delayed.

Unresolved Submitted: 24 Jan 2025
Black points: 238
Disputed amount: 30,000 INR
Safety Index 6.7 Above average
Our verdict No reaction

1XBET Casino - Player's account is blocked and withdrawal denied.

Unresolved Submitted: 24 Jan 2025
Black points: 190
Disputed amount: 58,700 INR
Safety Index 0.0 Very low
Our verdict No reaction policy

Royal Reels Casino - Player's withdrawal is delayed.

Unresolved Submitted: 23 Jan 2025
Black points: 311
Disputed amount: A$3,000
Safety Index 8.2 High
Show more complaints (+10)
Showing 2,471 - 2,480 of 5,664 complaints
1...247 248 249...567
Go to pageof 567 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.