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All39,300Opened947Unresolved5,110Resolved12,366Rejected20,877
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Our verdict No reaction

WinMate88 Casino - Player's winnings were rejected over the alleged system glitch.

Unresolved Submitted: 16 May 2024
Black points: 54
Disputed amount: A$170
Safety Index 3.6 Low
Our verdict No reaction policy

Snai Casino - Player's account suspended, winnings and bonus not received.

Unresolved Submitted: 16 May 2024
Black points: 317
Disputed amount: €3,500
Safety Index 7.6 Above average
Our verdict No reaction policy

SlotMonster Casino - Player denied withdrawal due to incorrect account data.

Unresolved Submitted: 15 May 2024
Black points: 1,205
Disputed amount: €12,000
Safety Index 2.8 Very low
Our verdict No reaction policy

bet365 Casino - Player’s account restricted shortly after opening.

Unresolved Submitted: 14 May 2024
Black points: 81
Disputed amount: C$2,000
Safety Index 9.8 Very high
Our verdict No reaction policy

WinnerCasino - Player’s login and withdrawal issues.

Unresolved Submitted: 14 May 2024
Black points: 81
Disputed amount: £220
Safety Index 2.0 Very low
Our verdict No reaction policy

JackpotCity Casino - Player faces withdrawal issues from Jackpot City Casino.

Unresolved Submitted: 14 May 2024
Black points: 40
Disputed amount: $180,000 CLP
Safety Index 8.0 High
Our verdict Unreasonable excuse

KBBBET Casino - Player’s account has been blocked.

Unresolved Submitted: 14 May 2024
Black points: 642
Disputed amount: 3,295 R$
Safety Index 4.0 Low
Our verdict Failed self-exclusion

BookofCasino - Player's request for self-exclusion has been ignored.

Unresolved Submitted: 14 May 2024
Black points: 3,947
Disputed amount: €7,300
Safety Index 2.4 Very low
Our verdict No reaction

AussieBT Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 14 May 2024
Black points: 1,686
Disputed amount: A$8,600
Safety Index 0.2 Very low
Our verdict No reaction policy

Golden Genie Casino - Player is struggling with repeatedly blocked withdrawals.

Unresolved Submitted: 14 May 2024
Black points: 170
Disputed amount: A$1,200
Safety Index 0.9 Very low
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