HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44749Opened965Not solved5592Solved12627Rejected25565
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 895
Disputed amount: 3,000 $

WClub365 Casino - Player's account is locked and winnings are confiscated.

WClub365 Casino
Safety Index:Low Submitted: 05 Sep 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 44
Disputed amount: €280

5Bonuses Casino - Player’s account has been closed unexpectedly.

5Bonuses Casino
Safety Index:Below average Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 605
Disputed amount: £1,000

Betfoxx Casino - Player’s withdrawals are delayed and ignored.

Betfoxx Casino
Safety Index:Very low Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 263
Disputed amount: $400

RuBet Casino - Player’s withdrawal is delayed for four months.

RuBet Casino
Safety Index:Low Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 230
Disputed amount: €299

Tumblewins Casino - Player's account deletion request is ignored.

Tumblewins Casino
Safety Index:Low Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction, good regulator

Black points: 65
Disputed amount: €274

Lapalingo Casino DE - Player’s account was suspended and winnings were confiscated.

Lapalingo Casino DE
Safety Index:Below average Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 406
Disputed amount: €2,500

Bet2U Casino - Player's account is closed without notice.

Bet2U Casino
Safety Index:Very low Submitted: 04 Sep 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €73

BCPlay Casino - Player requests refund due to account issues.

BCPlay Casino
Safety Index:Below average Submitted: 03 Sep 2024
Unresolved Our verdict

Insufficient evidence from casino

Black points: 250
Disputed amount: €40

Mega Dice Casino - Player is struggling to complete his verification.

Mega Dice Casino
Safety Index:Above average Submitted: 03 Sep 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 788
Disputed amount: Can$2,600

Tusk Casino - Player’s withdrawal request is delayed.

Tusk Casino
Safety Index:Low Submitted: 03 Sep 2024
Show more complaints (+10)
Showing 211 - 220 of 5,592 complaints
1...21 22 23...560
Go to pageof 560 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news