HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,105Opened967Not solved5,752Solved12,993Rejected26,393
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 1,565
Disputed amount: $5,117

Bonanzino Casino - Player's withdrawal request is delayed.

Bonanzino Casino
Safety Index:Low Submitted: 24 Oct 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 140
Disputed amount: €150

ViperWin Casino - Player’s withdrawal attempts are being canceled.

ViperWin Casino
Safety Index:Below average Submitted: 24 Oct 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 160
Disputed amount: 3,015 R$

4Play.bet Casino - Player's withdrawal is delayed.

4Play.bet Casino
Safety Index:Below average Submitted: 24 Oct 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 231
Disputed amount: 5,088 R$

DavBet Casino - Player's withdrawal request is delayed due to account restrictions.

DavBet Casino
Safety Index:Above average Submitted: 24 Oct 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 303
Disputed amount: 7,500 R$

JOGO82 Casino - Player’s withdrawal has been delayed.

JOGO82 Casino
Safety Index:Very low Submitted: 23 Oct 2024
Unresolved Our verdict

No reaction policy, good regulator

Black points: 112
Disputed amount: €800

Sisal Casino - Player requests refund due to timer not enforced.

Sisal Casino
Safety Index:Above average Submitted: 23 Oct 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 239
Disputed amount: £1,000

Savanna Wins Casino - Player's withdrawal has been delayed.

Savanna Wins Casino
Safety Index:Very low Submitted: 23 Oct 2024
Unresolved Our verdict

No reaction, good regulator

Black points: 129
Disputed amount: €750

Spin Rider Casino - Player's winnings have been confiscated.

Spin Rider Casino
Safety Index:Below average Submitted: 23 Oct 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 558
Disputed amount: £903

SpinLand.bet Casino - Player’s withdrawal is delayed significantly.

SpinLand.bet Casino
Safety Index:Very low Submitted: 22 Oct 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 48
Disputed amount: $134

GoldenPharaoh Casino - Player's withdrawal is significantly delayed.

GoldenPharaoh Casino
Safety Index:Very low Submitted: 22 Oct 2024
Show more complaints (+10)
Showing 201 - 210 of 5,752 complaints
1...20 21 22...576
Go to pageof 576 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news