The player from Australia made two separate $50 deposits to the casino, totaling $100, but the casino claims they did not receive the funds, resulting in her account not being credited. She confirms that the money has been deducted from her bank account.
SCR55 Casino - Player’s deposit is uncredited.
Opened
Current status
Waiting for player to reply
6d 23h 12m 6s
SCR55 Casino
Safety Index 1.9 Very lowCase summary
Discussion
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Public
14 hours ago
I had deposited $100 to this casino 2 seperate $50 deposites on the same day and they said they never recieved the money for both so my account wasn't credited but it definitely came out of my bank
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Public
50 minutes ago
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Public
50 minutes ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with SCR55 Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Have you ever made a successful deposit to the casino?
- Have you made any successful payouts?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
