HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,420Opened964Unresolved5,125Resolved12,391Rejected20,940
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

MrQ Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 15 Feb 2025
Black points: 212
Disputed amount: £1,700
Safety Index 6.9 Above average
Our verdict Unreasonable excuse

BTC365 Casino - Player's account has been closed and winnings confiscated.

Unresolved Submitted: 14 Feb 2025
Black points: 800
Disputed amount: 400 USD₮
Safety Index 3.6 Low
Our verdict No reaction

Yakuzabet Casino - Player's winnings are delayed due to casino issues.

Unresolved Submitted: 14 Feb 2025
Black points: 772
Disputed amount: 8,000 TRX
Safety Index 3.4 Very low
Our verdict Uncertain case

Rise of Bets Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 14 Feb 2025
Black points: 291
Disputed amount: €3,200
Safety Index 5.4 Below average
Our verdict No reaction

BTC365 Casino - Player's account has been closed without warning.

Unresolved Submitted: 14 Feb 2025
Black points: 162
Disputed amount: 200 USD₮
Safety Index 3.6 Low
Our verdict No reaction policy

Neonix Casino - Player’s withdrawal has been confiscated.

Unresolved Submitted: 13 Feb 2025
Black points: 903
Disputed amount: £6,900
Safety Index 4.0 Low
Our verdict No reaction policy

Playdoit Casino - Player faces withdrawal issues after account cancellation.

Unresolved Submitted: 13 Feb 2025
Black points: 23
Disputed amount: Mex$2,600
Safety Index 5.4 Below average
Our verdict No reaction

LuckyHour Casino - Player’s account has been closed due to bonus dispute.

Unresolved Submitted: 13 Feb 2025
Black points: 645
Disputed amount: €3,717
Safety Index 7.9 Above average
Our verdict No reaction

First Casino - Player's account has been closed unexpectedly.

Unresolved Submitted: 13 Feb 2025
Black points: 94
Disputed amount: 8,000 ₴
Safety Index 8.7 High
Our verdict Unreasonable excuse

LOOT.BET Casino - Player's funds are confiscated due to site maintenance.

Unresolved Submitted: 13 Feb 2025
Black points: 600
Disputed amount: $300
Safety Index 3.4 Very low
Show more complaints (+10)
Showing 1,861 - 1,870 of 5,125 complaints
1...186 187 188...513
Go to pageof 513 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.