HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42636Opened810Not solved5388Solved12076Rejected24362
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 45
Disputed amount: 423 лв

Bet365 Casino - The player's account got closed.

Bet365 Casino
Safety Index:High Submitted: 18 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 130
Disputed amount: £1,145

Spins Deluxe Casino - The player's withdrawal got canceled.

Spins Deluxe Casino
Safety Index:Very low Submitted: 17 Jun 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 25
Disputed amount: ??

Bet365 Casino Ontario - The player's unable to play in the casino.

Bet365 Casino Ontario
Safety Index:High Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 30
Disputed amount: 200 R$

Betano Casino BR - The player's bonus was not credited.

Betano Casino BR
Safety Index:High Submitted: 16 Jun 2023
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 413
Disputed amount: $5,533

AlohaShark Casino - Player claims that payment has been delayed.

AlohaShark Casino
Safety Index:Low Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: $16

SpinBit Casino - The player's deposit was not credited.

SpinBit Casino
Safety Index:High Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 76
Disputed amount: £200

Love Casino - The player's withdrawal is delayed.

Love Casino
Safety Index:Very low Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 218
Disputed amount: $306

Vbetcrypto Casino - The player's account got blocked.

Vbetcrypto Casino
Safety Index:Low Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €91

Betheat Casino - The player's account got blocked.

Betheat Casino
Safety Index:Below average Submitted: 16 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 312
Disputed amount: A$2,000

UA8BET Casino - Player's experiencing some issues.

UA8BET Casino
Safety Index:Low Submitted: 15 Jun 2023
Show more complaints (+10)
Showing 1,871 - 1,880 of 5,388 complaints
1...187 188 189...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news