The player from Germany faced issues with withdrawing a refund that the casino confirmed had been sent to him on August 6, but he had not received the funds. His repeated inquiries regarding the transaction details remained unanswered, and he was unable to get responses through live chat. The Complaints Team attempted to contact the casino multiple times for assistance but received no cooperation. As a result, the complaint was marked as "unresolved," and the player was advised to consider reaching out to the Curacao Gaming Control Board for further action.
Starzino Casino - Player’s refund has been delayed.
Unresolved
Our verdict
No reaction
Black points: 1,096
Amount: €2,650
Starzino Casino
Safety Index:LowCase summary
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