HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,671Opened910Unresolved5,696Resolved13,503Rejected22,562
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Betsomnia Casino - Player struggles with verification at Betsomnia casino.

Resolved Submitted: 12 Feb 2024
Disputed amount: €3,000
Safety Index 6.4 Below average
Our verdict Case closed

Spinanga Casino - Player's account closed after self-exclusion request.

Resolved Submitted: 12 Feb 2024
Disputed amount: €35
Safety Index 8.2 High
Our verdict Case closed

WinLegends Casino - Delayed response for player’s withdrawal request.

Resolved Submitted: 12 Feb 2024
Disputed amount: €511
Safety Index 9.1 Very high
Our verdict Case closed

1win Casino - Player’s withdrawal gets rejected repeatedly.

Resolved Submitted: 11 Feb 2024
Disputed amount: €300
Safety Index 8.7 High
Our verdict Case closed

CatCasino - Player faces confusion about withdrawal conditions.

Resolved Submitted: 11 Feb 2024
Disputed amount: €193
Safety Index 8.9 High
Our verdict Case closed

Rollino Casino - Player is forced to use Bitcoin for withdrawals.

Resolved Submitted: 11 Feb 2024
Disputed amount: £250
Safety Index 0.6 Very low
Our verdict Case closed

PariWin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Feb 2024
Disputed amount: 20,000 ₴
Safety Index 4.2 Low
Our verdict Case closed

Axecasino - Player’s account was closed.

Resolved Submitted: 11 Feb 2024
Disputed amount: A$30,275
Safety Index 7.7 Above average
Our verdict Case closed

Vave Casino - Player's withdrawal cancelled due to alleged duplicate accounts.

Resolved Submitted: 11 Feb 2024
Disputed amount: Ł21.055
Safety Index 7.2 Above average
Our verdict Case closed

Joker8 Casino - Player struggles to suspend account due to gambling addiction.

Resolved Submitted: 10 Feb 2024
Disputed amount: €200
Safety Index 7.9 Above average
Show more complaints (+10)
Showing 8,941 - 8,950 of 13,503 complaints
1...894 895 896...1,351
Go to pageof 1,351 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.