HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,719Opened730Unresolved5,546Resolved13,207Rejected22,236
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

OhMySpins Casino - Player struggles with unresolved verification issue.

Resolved Submitted: 18 Dec 2023
Disputed amount: €830
Safety Index 8.1 High
Our verdict Case closed

CryptoBoss Casino - Player's account has been blocked due to verification.

Resolved Submitted: 18 Dec 2023
Disputed amount: 470,000 руб
Safety Index 6.9 Above average
Our verdict Case closed

PariWin Casino - Player’s withdrawal delayed due to verification issue.

Resolved Submitted: 18 Dec 2023
Disputed amount: 48,000 ₴
Safety Index 4.2 Low
Our verdict Case closed

Bet24-7 Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 18 Dec 2023
Disputed amount: €700
Safety Index 1.0 Very low
Our verdict Case closed

Leon Casino - Player's withdrawal is delayed due to incomplete verification process.

Resolved Submitted: 18 Dec 2023
Disputed amount: €1,900
Safety Index 1.0 Very low
Our verdict Case closed

B7 Casino - Player’s withdrawal is delayed.

Resolved Submitted: 18 Dec 2023
Disputed amount: €450
Safety Index 9.0 Very high
Our verdict Case closed

RedDice.com Casino - Player experiences repetitive document requests and delayed withdrawal.

Resolved Submitted: 18 Dec 2023
Disputed amount: 25,000 kr
Safety Index 8.1 High
Our verdict Case closed

V.Vegas Casino - Player's KYC process is delayed.

Resolved Submitted: 17 Dec 2023
Disputed amount: 2,267 lei
Safety Index 9.8 Very high
Our verdict Case closed

OhMySpins Casino - Player's winnings have been confiscated.

Resolved Submitted: 17 Dec 2023
Disputed amount: €1,667
Safety Index 8.1 High
Our verdict Case closed

Starda Casino - Player's withdrawal is denied over disputed wagers.

Resolved Submitted: 16 Dec 2023
Disputed amount: €420
Safety Index 8.0 High
Show more complaints (+10)
Showing 8,931 - 8,940 of 13,207 complaints
1...893 894 895...1,321
Go to pageof 1,321 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!