HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,984Opened754Unresolved5,589Resolved13,292Rejected22,349
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Celsius Casino - Player's withdrawals are being rejected.

Resolved Submitted: 26 Dec 2024
Disputed amount: €1,858
Safety Index 3.5 Low
Our verdict Case closed

Lucky Hunter Casino - Player's withdrawal is delayed due to verification issues.

Resolved Submitted: 26 Dec 2024
Disputed amount: €600
Safety Index 8.6 High
Our verdict Case closed

Rockwin Casino - Player's withdrawal is delayed.

Resolved Submitted: 25 Dec 2024
Disputed amount: €8,000
Safety Index 7.2 Above average
Our verdict Case closed

Sportuna Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 25 Dec 2024
Disputed amount: 158 USD₮
Safety Index 8.1 High
Our verdict Case closed

AllStarz Casino - Player’s winnings have been confiscated.

Resolved Submitted: 24 Dec 2024
Disputed amount: €210
Safety Index 7.5 Above average
Our verdict Case closed

BillyBets Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 23 Dec 2024
Disputed amount: 840 CHF
Safety Index 7.1 Above average
Our verdict Case closed

BetOnRed Casino - Player's withdrawal is delayed.

Resolved Submitted: 23 Dec 2024
Disputed amount: C$4,500
Safety Index 8.2 High
Our verdict Case closed

Slotexo Casino - Player's withdrawals are delayed.

Resolved Submitted: 23 Dec 2024
Disputed amount: €7,500
Safety Index 7.8 Above average
Our verdict Case closed

PalmSlots Online Casino - Player’s account closure is delayed.

Resolved Submitted: 23 Dec 2024
Disputed amount: €600
Safety Index 1.7 Very low
Our verdict Case closed

Raze Casino - Player’s account has been closed.

Resolved Submitted: 23 Dec 2024
Disputed amount: 1,000 USD₮
Safety Index 5.6 Below average
Show more complaints (+10)
Showing 6,661 - 6,670 of 13,292 complaints
1...666 667 668...1,330
Go to pageof 1,330 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.