The player from Belgium faced issues withdrawing her winnings of 100 USD after a no deposit bonus at Immerion Casino. Despite providing evidence and attempting to resolve the matter over several months, she continued to receive generic responses and had yet to receive her funds. She expressed frustration over the handling of her case and the requirement to create a crypto wallet. The issue was resolved when the casino sent the money, likely prompted by the complaint to the Complaints Team.
Immerion Casino - Player's winnings have been confiscated.
Resolved
Our verdict
Case closed
Amount: €96
Immerion Casino
Safety Index:Below averageCase summary
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