HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,587Opened963Unresolved5,144Resolved12,458Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Joker8 Casino - Player's account deactivation request was ignored.

Resolved Submitted: 19 Feb 2025
Disputed amount: €600
Safety Index 8.4 High
Our verdict Case closed

Instaspin Casino - Player’s account has been reopened inappropriately.

Resolved Submitted: 19 Feb 2025
Disputed amount: £600
Safety Index 4.8 Low
Our verdict Case closed

Goated Casino - Player reports faulty game causing financial losses.

Resolved Submitted: 19 Feb 2025
Disputed amount: $40,000
Safety Index 8.6 High
Our verdict Case closed

FatPirate Casino - Player's withdrawal requests are delayed.

Resolved Submitted: 19 Feb 2025
Disputed amount: €8,000
Safety Index 7.5 Above average
Our verdict Case closed

FatPirate Casino - Player struggles with account verification to withdraw winnings.

Resolved Submitted: 19 Feb 2025
Disputed amount: €1,500
Safety Index 7.5 Above average
Our verdict Case closed

BetHall Casino - Player’s withdrawal is delayed and unresolved.

Resolved Submitted: 19 Feb 2025
Disputed amount: $1,500
Safety Index 6.7 Above average
Our verdict Case closed

TikiTaka Casino - Player's withdrawals are delayed.

Resolved Submitted: 19 Feb 2025
Disputed amount: €1,000
Safety Index 7.2 Above average
Our verdict Case closed

PowerUp Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 19 Feb 2025
Disputed amount: €3,500
Safety Index 8.5 High
Our verdict Case closed

Gamblezen Casino - Player's withdrawal requests are delayed and cashback denied.

Resolved Submitted: 18 Feb 2025
Disputed amount: €200
Safety Index 9.5 Very high
Our verdict Case closed

BassBet Casino - Player's account is inaccessible and has been left unresolved.

Resolved Submitted: 18 Feb 2025
Disputed amount: ??
Safety Index 7.5 Above average
Show more complaints (+10)
Showing 5,351 - 5,360 of 12,458 complaints
1...535 536 537...1,246
Go to pageof 1,246 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.