HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,670Opened901Unresolved4,672Resolved11,503Rejected19,594
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Talismania Casino - Player disputes deducted winnings from closed account.

Resolved Submitted: 11 Dec 2024
Disputed amount: 14,000 kr
Safety Index:High
Our verdict Case closed

Goldspin Casino - Player’s winnings are delayed due to verification requests.

Resolved Submitted: 11 Dec 2024
Disputed amount: €2,400
Safety Index:High
Our verdict Case closed

24slots Casino - Player's withdrawal is delayed.

Resolved Submitted: 11 Dec 2024
Disputed amount: €1,932
Safety Index:Very low
Our verdict Case closed

Verde Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Dec 2024
Disputed amount: 21,000 zł
Safety Index:Very high
Our verdict Case closed

WikiLuck Casino - Player cannot complete self-exclusion process.

Resolved Submitted: 11 Dec 2024
Disputed amount: €1
Safety Index:Below average
Our verdict Case closed

TikiTaka Casino - Player’s withdrawal is delayed.

Resolved Submitted: 11 Dec 2024
Disputed amount: €200
Safety Index:Above average
Our verdict Case closed

RoyalGame Casino - Player’s withdrawals are delayed.

Resolved Submitted: 11 Dec 2024
Disputed amount: €1,400
Safety Index:Above average
Our verdict Case closed

CorgiSlot Casino - Player's withdrawal has been delayed.

Resolved Submitted: 11 Dec 2024
Disputed amount: 2,455 zł
Safety Index:Below average
Our verdict Case closed

DirectionBet Casino - Player’s account closure request is ignored.

Resolved Submitted: 10 Dec 2024
Disputed amount: €500
Safety Index:Below average
Our verdict Case closed

Dolfwin Casino - Player's account closure request is being ignored.

Resolved Submitted: 10 Dec 2024
Disputed amount: €800
Safety Index:Low
Show more complaints (+10)
Showing 4,981 - 4,990 of 11,503 complaints
1...498 499 500...1,151
Go to pageof 1,151 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.