HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,090Opened931Unresolved5,186Resolved12,591Rejected21,382
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

RTbet Casino - Player's withdrawal request is delayed.

Resolved Submitted: 02 May 2025
Disputed amount: $58
Safety Index 9.2 Very high
Our verdict Case closed

Betovo Casino - Player's winnings were confiscated after bonus cancellation.

Resolved Submitted: 02 May 2025
Disputed amount: 300 USD₮
Safety Index 8.8 High
Our verdict Case closed

BassBet Casino - Player’s withdrawal is delayed.

Resolved Submitted: 02 May 2025
Disputed amount: €1,500
Safety Index 7.9 Above average
Our verdict Case closed

Interwetten Casino SE - Player’s winnings haven’t been received yet.

Resolved Submitted: 02 May 2025
Disputed amount: 800 kr
Safety Index 8.7 High
Our verdict Case closed

Wintopia Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 02 May 2025
Disputed amount: C$750
Safety Index 8.6 High
Our verdict Case closed

Jet4bet Casino - Player’s account closure request is delayed.

Resolved Submitted: 01 May 2025
Disputed amount: ??
Safety Index 7.7 Above average
Our verdict Case closed

AztecParadise Casino - Player's account closure request is delayed.

Resolved Submitted: 01 May 2025
Disputed amount: £600
Safety Index 6.4 Below average
Our verdict Case closed

JeetCity Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 01 May 2025
Disputed amount: C$3,500
Safety Index 3.1 Very low
Our verdict Case closed

Shuffle Casino - Player's withdrawal is delayed after verification completion.

Resolved Submitted: 01 May 2025
Disputed amount: 20,000 TRX
Safety Index 4.8 Low
Our verdict Case closed

Legiano Casino - Player’s account should be closed but isn’t.

Resolved Submitted: 01 May 2025
Disputed amount: €480
Safety Index 8.6 High
Show more complaints (+10)
Showing 4,621 - 4,630 of 12,591 complaints
1...462 463 464...1,260
Go to pageof 1,260 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.