HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,078Opened956Not solved5,751Solved12,991Rejected26,380
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: Can$1,700

Jokersino Casino - Player’s account has been closed without explanation.

Jokersino Casino
Safety Index:Very low Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €140

BetiBet Casino - Player's account issues lead to withdrawal concerns.

BetiBet Casino
Safety Index:High Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €100

Posido Casino - Player's withdrawal is delayed.

Posido Casino
Safety Index:High Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €12,000

Mr Bet Casino - Player's withdrawal has been delayed due to repeated document requests.

Mr Bet Casino
Safety Index:High Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €4,000

Neon54 Casino - Player's withdrawal request is delayed.

Neon54 Casino
Safety Index:Very high Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €285

MyEmpire Casino - Player’s withdrawal has been delayed.

MyEmpire Casino
Safety Index:Very high Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €1,500

AmunRa Casino - Player’s withdrawals are delayed at AmunRa Casino.

AmunRa Casino
Safety Index:High Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: A$35

Tsars Casino - Player’s deposit is delayed and not visible.

Tsars Casino
Safety Index:High Submitted: 28 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: A$1,050

Spin Samurai Casino - Player believes that their withdrawal has been delayed.

Spin Samurai Casino
Safety Index:Above average Submitted: 27 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €100

Bonanza Game Casino - Player's deposit is marked as pending.

Bonanza Game Casino
Safety Index:Low Submitted: 27 Nov 2024
Show more complaints (+10)
Showing 171 - 180 of 12,991 complaints
1...17 18 19...1,300
Go to pageof 1,300 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news