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All38,791Opened983Unresolved4,990Resolved12,215Rejected20,603
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Our verdict Case closed

Ridika Casino - Player’s struggling to receive his winnings.

Resolved Submitted: 25 Mar 2020
Disputed amount: £700
Safety Index:Low
Our verdict Case closed

Royal Planet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Mar 2020
Disputed amount: €680
Safety Index:Below average
Our verdict Case closed

GrandX Casino - Player’s request for a self-exclusion has been ignored for more than a month.

Resolved Submitted: 24 Mar 2020
Disputed amount: €5,290
Safety Index:High
Our verdict Case closed

Fortune Clock Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Mar 2020
Disputed amount: €200
Safety Index:Below average
Our verdict Case closed

Winorama Casino - Player’s trying to complete KYC verification.

Resolved Submitted: 22 Mar 2020
Disputed amount: €2,900
Safety Index:Very low
Our verdict Case closed

Slot Wolf Casino - Player’s winnings from bonus play have been voided.

Resolved Submitted: 21 Mar 2020
Disputed amount: €650
Safety Index:Above average
Our verdict Case closed

EgoCasino - Player’s withdrawals have been pending.

Resolved Submitted: 21 Mar 2020
Disputed amount: €220
Safety Index:Low
Our verdict Case closed

Kassu Casino - Player’s account has been closed after self-exclusion of another family member.

Resolved Submitted: 20 Mar 2020
Disputed amount: €75
Safety Index:Above average
Our verdict Publicity helped

Box 24 Casino - Player’s request for self-exclusion has been ignored.

Resolved Submitted: 20 Mar 2020
Black points: 128
Disputed amount: €6,000
Safety Index:Low
Our verdict Case closed

Casino Astral - Player’s questioning bonus wagering requirements.

Resolved Submitted: 19 Mar 2020
Disputed amount: €220
Safety Index:Below average
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