HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36397Opened863Not solved4880Solved10136Rejected20518
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €100

BetMaximus Casino - Player experiences delayed withdrawal due to alleged finance department issues.

BetMaximus Casino
Safety Index:Above average Submitted: 17 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: £1,800

Duelz Casino - Player believes that their withdrawal has been delayed.

Duelz Casino
Safety Index:Below average Submitted: 17 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €3,600

Mr Bet Casino - Player's payout delayed due to address change.

Mr Bet Casino
Safety Index:Very high Submitted: 16 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €230

ICE36 Casino - Player struggles with withdrawal despite account verification.

ICE36 Casino
Safety Index:High Submitted: 16 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: $80,000 CLP

Vulkan.bet Casino - Player’s withdrawal has been unduly delayed.

Vulkan.bet Casino
Safety Index:Below average Submitted: 15 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: A$800

OhMySpins Casino - Player is experiencing difficulties with the verification and withdrawal.

OhMySpins Casino
Safety Index:Very high Submitted: 15 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: A$2,200

Woocasino - Player's withdrawal cancelled due to alleged duplicate account.

Woocasino
Safety Index:Below average Submitted: 14 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: 1,506 $b

1xBet Casino LAT - Player's withdrawal delayed due to lengthy account verification.

1xBet Casino LAT
Safety Index:Above average Submitted: 14 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €200

Lucky Hunter Casino - Delayed payment and raised withdrawal limits.

Lucky Hunter Casino
Safety Index:Fresh casino Submitted: 14 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: $408,000 ARS

1xSlots Casino - Player's withdrawal option is disabled.

1xSlots Casino
Safety Index:High Submitted: 14 Apr 2024
Show more complaints (+10)
Showing 1 - 10 of 10,136 complaints
1 2...1014
Go to pageof 1,014 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news