NV Casino - Player’s withdrawals are delayed.

Dear Casino Guru Team, ​I am submitting a complaint against NV Casino regarding two pending withdrawals totaling 300,000 HUF that have not been processed for over two weeks. ​My account is fully verified (KYC approved) and I previously received a successful first withdrawal on 05.04.2026. ​On 31st of August, I requested two separate withdrawals because the system did not allow me to request the full amount in a single transaction: ​175,000 HUF ​125,000 HUF ​Both requests have remained pending since August 31st without any clear explanation or processing from the casino support team. ​I have attached screenshots of my verified profile status, the pending withdrawal requests, the email confirmations, and proof of my previous successful payout. ​Please help me recover my total balance of 300,000 HUF. ​Thank you!

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you let us know how long did your last successful withdrawal took to be processed?
• Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila