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All39,200Opened934Unresolved5,083Resolved12,347Rejected20,836
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Our verdict Unjustified complaint

1win Casino - Player's account is restricted and winnings are delayed.

Closed Submitted: 23 Oct 2024
Disputed amount: 450 USD₮
Safety Index 8.5 High
Our verdict Other

BookofCasino - Player's account closure request is delayed.

Closed Submitted: 23 Oct 2024
Disputed amount: €76
Safety Index 2.4 Very low
Our verdict Other

Vegasino Casino - Player's account closure request is ignored.

Closed Submitted: 23 Oct 2024
Disputed amount: €1,800
Safety Index 8.4 High
Our verdict Unjustified complaint

1win Casino - Player’s account has been closed.

Closed Submitted: 23 Oct 2024
Disputed amount: 2,399,999 EGP
Safety Index 8.5 High
Our verdict Insufficient evidence from player

Star Casino IT - Player requests a refund due to fairness concerns.

Closed Submitted: 23 Oct 2024
Disputed amount: €1,000
Safety Index 9.7 Very high
Our verdict Unjustified complaint

BigBoost Casino - Player’s account has been closed after a big win.

Closed Submitted: 23 Oct 2024
Disputed amount: 2,000,000 kr
Safety Index 6.2 Below average
Our verdict Player stopped responding

Mexplay Casino - Player’s withdrawal is delayed due to KYC issues.

Closed Submitted: 23 Oct 2024
Disputed amount: Mex$5,000
Safety Index 3.2 Very low
Our verdict Player stopped responding

Fortune Play Casino - Player’s winnings have been confiscated.

Closed Submitted: 23 Oct 2024
Disputed amount: C$17,500
Safety Index 8.4 High
Our verdict Unjustified complaint

Cazino Stars Casino - Player's account closure request is ignored.

Closed Submitted: 23 Oct 2024
Disputed amount: €5,000
Safety Index 1.3 Very low
Our verdict Unjustified complaint

NovaJackpot Casino - Player’s winnings have been confiscated.

Closed Submitted: 23 Oct 2024
Disputed amount: €300
Safety Index 8.3 High
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