HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,712Opened885Unresolved5,707Resolved13,533Rejected22,587
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Slotlounge Casino - Player requests account closure after losses.

Closed Submitted: 28 May 2025
Disputed amount: €4,100
Safety Index 7.8 Above average
Our verdict Other

GxSpin Casino - Player's winnings are confiscated due to account issues.

Closed Submitted: 28 May 2025
Disputed amount: €100
Safety Index 6.4 Below average
Our verdict Player stopped responding

Afun Casino MX - Player's bonus has not been credited.

Closed Submitted: 27 May 2025
Disputed amount: Mex$500
Safety Index 3.3 Very low
Our verdict Player stopped responding

Immerion Casino - Player is locked out of his account.

Closed Submitted: 27 May 2025
Disputed amount: €140
Safety Index 8.5 High
Our verdict Player stopped responding

Spinanga Casino - Player's deposit has been delayed.

Closed Submitted: 27 May 2025
Disputed amount: €50
Safety Index 8.2 High
Our verdict Player stopped responding

Spinsy Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 27 May 2025
Disputed amount: €350
Safety Index 7.9 Above average
Our verdict Player stopped responding

RoboCat Casino - Player's withdrawals are delayed.

Closed Submitted: 27 May 2025
Disputed amount: €7,500
Safety Index 6.5 Above average
Our verdict Player stopped responding

Magius Casino - Player's account is not closed despite exclusion requests.

Closed Submitted: 27 May 2025
Disputed amount: ??
Safety Index 7.1 Above average
Our verdict Player stopped responding

Gangsta Casino - Player’s withdrawal is delayed.

Closed Submitted: 27 May 2025
Disputed amount: €400
Safety Index 8.4 High
Our verdict Player stopped responding

FatPirate Casino - Player's withdrawal is delayed and hasn't been processed.

Closed Submitted: 27 May 2025
Disputed amount: 450,000 Ft
Safety Index 3.8 Low
Show more complaints (+10)
Showing 7,021 - 7,030 of 22,587 complaints
1...702 703 704...2,259
Go to pageof 2,259 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.