HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44513Opened951Not solved5574Solved12556Rejected25432
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: €100

Slotozen Casino - Player unable to withdraw winnings due to technical issues.

Slotozen Casino
Safety Index:High Submitted: 05 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$5,000

JackpotCity Casino - Player’s withdrawal is delayed after account verification.

JackpotCity Casino
Safety Index:Above average Submitted: 05 Jan 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: £25,000

MyStake Casino - Withdrawal problem at My Stake Casino.

MyStake Casino
Safety Index:High Submitted: 05 Jan 2024
Case closed Our verdict

Other

Disputed amount: €5,884

Wazamba Casino - Player's account verification has been delayed.

Wazamba Casino
Safety Index:Very high Submitted: 05 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €680

Wildz Casino DE - Player struggles to verify the account.

Wildz Casino DE
Safety Index:High Submitted: 05 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $80

Pacific Spins Casino - Player faces issues with identity verification.

Pacific Spins Casino
Safety Index:High Submitted: 05 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: NZ$900

Limitless Casino - Player encounters verification delays.

Limitless Casino
Safety Index:High Submitted: 05 Jan 2024
Case closed Our verdict

Other

Disputed amount: €2,000

Bet7 Casino - Player's winnings were confiscated.

Bet7 Casino
Safety Index:Low Submitted: 05 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,148

Mobilebet Casino - Player's account is being checked and his withdrawal is delayed.

Mobilebet Casino
Safety Index:Above average Submitted: 05 Jan 2024
Case closed Our verdict

Other

Disputed amount: €2,200

N1 Casino GR - Player's requesting a refund due to failed self-exclusion.

N1 Casino GR
Safety Index:High Submitted: 05 Jan 2024
Show more complaints (+10)
Showing 6,831 - 6,840 of 25,432 complaints
1...683 684 685...2544
Go to pageof 2,544 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news