HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,727Opened881Unresolved5,709Resolved13,539Rejected22,598
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

JeetCity Casino - Player's account closure request is ignored.

Closed Submitted: 14 Aug 2025
Disputed amount: €2,300
Safety Index 2.3 Very low
Our verdict Player stopped responding

Vegasino Casino - Player's account has been closed unexpectedly.

Closed Submitted: 14 Aug 2025
Disputed amount: €450
Safety Index 7.9 Above average
Our verdict Player stopped responding

21bit Casino - Player’s account remains open and funds are at risk.

Closed Submitted: 14 Aug 2025
Disputed amount: 40,000 kr
Safety Index 6.8 Above average
Our verdict Player stopped responding

Spybet Casino - Player’s withdrawals are delayed.

Closed Submitted: 14 Aug 2025
Disputed amount: €2,000
Safety Index 3.6 Low
Our verdict Other

Cwinz Casino - Player’s winnings have been confiscated.

Closed Submitted: 14 Aug 2025
Disputed amount: $14,000
Safety Index 7.3 Above average
Our verdict Other

Rollbit Casino - Player’s account has been closed and winnings confiscated.

Closed Submitted: 14 Aug 2025
Disputed amount: 47,000 USD₮
Safety Index 4.0 Low
Our verdict Player stopped responding

SG88Win Casino - Player’s account has been closed.

Closed Submitted: 13 Aug 2025
Disputed amount: 17,500 $
Safety Index 5.5 Below average
Our verdict Player stopped responding

Golden Genie Casino - Player's withdrawal is significantly delayed.

Closed Submitted: 13 Aug 2025
Disputed amount: £1,000
Safety Index 0.6 Very low
Our verdict Other

Dazzlehand Casino - Player faces withdrawal cancellation and funds confiscation.

Closed Submitted: 13 Aug 2025
Disputed amount: €809
Safety Index 5.1 Below average
Our verdict Other

JeetCity Casino - Player's account is at risk of being closed.

Closed Submitted: 13 Aug 2025
Disputed amount: C$93,222
Safety Index 2.3 Very low
Show more complaints (+10)
Showing 5,831 - 5,840 of 22,598 complaints
1...583 584 585...2,260
Go to pageof 2,260 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.