HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37221Opened1024Not solved4930Solved10324Rejected20943
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $5,900 ARS

MyStake Casino - Player cannot cancel an activated bonus.

MyStake Casino
Safety Index:High Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: TL 3,200

Hovarda Casino - Player’s withdrawal request has been rejected.

Hovarda Casino
Safety Index:Above average Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $1,000 ARS

MyStake Casino - Player's deposit not reflected in the account.

MyStake Casino
Safety Index:High Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €3,500

Snatch Casino - Player's account restricted after requesting refund.

Snatch Casino
Safety Index:High Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 1,000 ₮

CBet Casino - Player's withdrawal was blocked due to incomplete wagering requirements.

CBet Casino
Safety Index:Very low Submitted: 16 Aug 2023
Case closed Our verdict

Other

Disputed amount: A$8,800

Luckystar Casino - Player experiences game feature malfunction.

Luckystar Casino
Safety Index:Below average Submitted: 16 Aug 2023
Case closed Our verdict

Other

Disputed amount: $1,081

7BitCasino - Player alleges incorrect bet calculations.

7BitCasino
Safety Index:Very high Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 250,000 Kč

MerkurXTip Casino CZ - Player raises doubts about game's RTP.

MerkurXTip Casino CZ
Safety Index:High Submitted: 16 Aug 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €18,300

Chipstars Casino - Player claims unreturned deposits due to unverified account.

Chipstars Casino
Safety Index:High Submitted: 16 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Vavada Casino - Player’s account closed due to reported addiction.

Vavada Casino
Safety Index:High Submitted: 16 Aug 2023
Show more complaints (+10)
Showing 5,351 - 5,360 of 20,943 complaints
1...535 536 537...2095
Go to pageof 2,095 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news