HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,429Opened1,044Unresolved4,769Resolved11,726Rejected19,890
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

NV Casino - Player's account has been closed.

Closed Submitted: 01 Jul 2025
Disputed amount: €330
Safety Index:High
Our verdict Player stopped responding

N8 Casino - Player's self-exclusion request is delayed.

Closed Submitted: 01 Jul 2025
Disputed amount: ??
Safety Index:High
Our verdict Unjustified complaint

Lucky7even Casino - Player’s winnings have been confiscated.

Closed Submitted: 01 Jul 2025
Disputed amount: €500
Safety Index:High
Our verdict Player stopped responding

Mad Casino - Player is blocked from her account.

Closed Submitted: 01 Jul 2025
Disputed amount: €2,726
Safety Index:Very low
Our verdict Unjustified complaint

Spinoloco Casino - Player’s winnings have been confiscated.

Closed Submitted: 01 Jul 2025
Disputed amount: 300 CHF
Safety Index:Above average
Our verdict Player stopped responding

Jackpot Frenzy Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 01 Jul 2025
Disputed amount: €250
Safety Index:Above average
Our verdict Player stopped responding

Immerion Casino - Player’s withdrawals are delayed pending review.

Closed Submitted: 01 Jul 2025
Disputed amount: $1,001
Safety Index:Below average
Our verdict Player stopped responding

TheSlotz Casino - Player is experiencing delayed withdrawals.

Closed Submitted: 01 Jul 2025
Disputed amount: €6,065
Safety Index:Fresh casino
Our verdict Player stopped responding

WinMatch Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 01 Jul 2025
Disputed amount: 107,000 INR
Safety Index:Above average
Our verdict Other

Asbet Casino - Player’s withdrawals are delayed.

Closed Submitted: 01 Jul 2025
Disputed amount: 373 DT
Safety Index:Above average
Show more complaints (+10)
Showing 3,811 - 3,820 of 19,890 complaints
1...381 382 383...1,989
Go to pageof 1,989 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.