HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,692Opened887Unresolved5,703Resolved13,522Rejected22,580
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Krikya Casino - Player’s account has been permanently closed.

Closed Submitted: 25 Feb 2026
Disputed amount: ৳18,016
Safety Index 8.4 High
Our verdict Player stopped responding

HollyWin Casino - Player claims misleading information on cashout limit.

Closed Submitted: 25 Feb 2026
Disputed amount: €2,100
Safety Index 3.6 Low
Our verdict Unjustified complaint

WSMCasino - Player's funds are confiscated with no explanation.

Closed Submitted: 25 Feb 2026
Disputed amount: $9,000
Safety Index 5.5 Below average
Our verdict Player stopped responding

Goldspin Casino - Player’s withdrawals are delayed.

Closed Submitted: 25 Feb 2026
Disputed amount: €11,800
Safety Index 8.3 High
Our verdict Other

Merlin Casino - Player's account has been closed after winning.

Closed Submitted: 25 Feb 2026
Disputed amount: $1,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

ChillBet Casino - Player's account closure request is delayed.

Closed Submitted: 25 Feb 2026
Disputed amount: Mex$1,000
Safety Index 7.7 Above average
Our verdict Player stopped responding

Six6s Casino - Player’s account has been closed.

Closed Submitted: 24 Feb 2026
Disputed amount: ৳1,200
Safety Index 4.9 Low
Our verdict Player stopped responding

Spinanga Casino - Player’s withdrawal has been delayed, account blocked.

Closed Submitted: 24 Feb 2026
Disputed amount: €1,116
Safety Index 8.2 High
Our verdict Unjustified complaint

Bet Ninja Casino - Player’s winnings are confiscated.

Closed Submitted: 24 Feb 2026
Disputed amount: €3,157
Safety Index 4.4 Low
Our verdict Other

Betify Casino - Player's account has been unfairly restricted.

Closed Submitted: 24 Feb 2026
Disputed amount: €50
Safety Index 8.6 High
Show more complaints (+10)
Showing 2,961 - 2,970 of 22,580 complaints
1...296 297 298...2,258
Go to pageof 2,258 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.