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All40,215Opened927Unresolved5,212Resolved12,638Rejected21,438
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Our verdict Player stopped responding

Play Club Casino - Player has not been rewarded with Deposit bonus.

Closed Submitted: 06 May 2020
Disputed amount: €50
Safety Index 6.8 Above average
Our verdict Player stopped responding

Blackjack Ballroom Casino - Player has experienced technical problem while playing blackjack.

Closed Submitted: 05 May 2020
Disputed amount: ??
Safety Index 9.5 Very high
Our verdict Player stopped responding

House Of Pokies Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 05 May 2020
Disputed amount: A$520
Safety Index 2.9 Very low
Our verdict Other

BronzeCasino - Player’s bonus winnings have been capped.

Closed Submitted: 05 May 2020
Disputed amount: €1,015
Safety Index 3.6 Low
Our verdict Player stopped responding

Bonza Spins Casino - Player is indicating casino’s mistake.

Closed Submitted: 05 May 2020
Disputed amount: A$100,050,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Kenokz Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 04 May 2020
Disputed amount: $250
Safety Index 6.4 Below average
Our verdict Unjustified complaint

GoodWin Casino - Player’s having difficulties withdrawing his winnings.

Closed Submitted: 04 May 2020
Disputed amount: €250
Safety Index 6.6 Above average
Our verdict Player stopped responding

Luckygames.io Casino - Player’s balance has disappeared.

Closed Submitted: 04 May 2020
Disputed amount: €500
Safety Index 6.4 Below average
Our verdict Player stopped responding

Rich Casino - Player’s bonus winnings have been capped.

Closed Submitted: 04 May 2020
Disputed amount: €4,200
Safety Index 6.9 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s struggling to receive her winnings.

Closed Submitted: 03 May 2020
Disputed amount: A$2,000
Safety Index 2.3 Very low
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