HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44303Opened914Not solved5549Solved12508Rejected25332
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$560

Spin Palace Casino - Player’s struggling to receive a refund.

Spin Palace Casino
Safety Index:Below average Submitted: 10 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Platincasino - Player’s account has been blocked.

Platincasino
Safety Index:High Submitted: 10 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $3,200

Lucky Creek Casino - Player’s winnings have been reduced.

Lucky Creek Casino
Safety Index:Below average Submitted: 10 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,880

SlotV Casino - Player’s attempt to self-exclude from the casino has been overlooked.

SlotV Casino
Safety Index:Low Submitted: 10 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €9,000

Spin Million Casino - Player’s bonus winnings have been voided.

Spin Million Casino
Safety Index:Low Submitted: 10 Jun 2021
Case closed Our verdict

Other

Disputed amount: €150

GoodWin Casino - Player’s withdrawal has been delayed.

GoodWin Casino
Safety Index:Below average Submitted: 10 Jun 2021
Case closed Our verdict

Other

Disputed amount: €100

Spinia Casino - Player’s withdrawal was cancelled.

Spinia Casino
Safety Index:Above average Submitted: 10 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: A$2,000

National Casino - Player’s struggling to complete the account verification.

National Casino
Safety Index:Above average Submitted: 10 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $7,000

Lucky Tiger Casino - Player’s active balance has been downplayed.

Lucky Tiger Casino
Safety Index:High Submitted: 09 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

WestCasino - Player’s withdrawal has been delayed.

WestCasino
Safety Index:High Submitted: 09 Jun 2021
Show more complaints (+10)
Showing 20,781 - 20,790 of 25,332 complaints
1...2078 2079 2080...2534
Go to pageof 2,534 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news