Betstarexchange Casino - Player’s winnings have been confiscated.

I had account with them and in 2 weeks they locked my account saying the bets were not valid as per terms…. It is just a scam company every one will loose money please withdraw and close the accounts. I won some money and they simply locked the account and their customer service is pathetic

Dear Sai,

Thank you very much for submitting your complaint. Do I understand correctly that this case is related to sports betting?

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Dear Sai,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.