HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,265Opened917Unresolved5,224Resolved12,654Rejected21,470
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Four Crowns Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 07 Aug 2020
Disputed amount: €800
Safety Index 0.2 Very low
Our verdict Unjustified complaint

Slot10 Casino - Player’s balance has disappeared.

Closed Submitted: 07 Aug 2020
Disputed amount: €1,190
Safety Index 2.1 Very low
Our verdict Player stopped responding

24M Casino - Player has self-excluded from sister casino.

Closed Submitted: 07 Aug 2020
Disputed amount: £795
Safety Index 1.8 Very low
Our verdict Unjustified complaint

Thebes Casino - Player’s winnings have been confiscated.

Closed Submitted: 07 Aug 2020
Disputed amount: A$3,300
Safety Index 6.1 Below average
Our verdict Player stopped responding

Casinochan - Player’s complaining about not receiving a bonus.

Closed Submitted: 07 Aug 2020
Disputed amount: C$50
Safety Index 8.5 High
Our verdict Player stopped responding

Four Crowns Casino - Player complains that she didn’t win anything.

Closed Submitted: 07 Aug 2020
Disputed amount: £400
Safety Index 0.2 Very low
Our verdict Player stopped responding

Palms Bet Casino - Player cannot log in to her account.

Closed Submitted: 06 Aug 2020
Disputed amount: 250 лв
Safety Index 8.9 High
Our verdict Player stopped responding

Jackpot Mobile Casino - Player is questioning verification process.

Closed Submitted: 06 Aug 2020
Disputed amount: £180
Safety Index 6.1 Below average
Our verdict Unjustified complaint

Slot10 Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 06 Aug 2020
Disputed amount: €4,200
Safety Index 2.1 Very low
Our verdict Unjustified complaint

Wager Beat Casino - Player’s complaining about overall casino experience.

Closed Submitted: 06 Aug 2020
Disputed amount: A$3,000
Safety Index 3.3 Very low
Show more complaints (+10)
Showing 20,501 - 20,510 of 21,470 complaints
1...2,050 2,051 2,052...2,147
Go to pageof 2,147 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.