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All41,197Opened893Unresolved5,389Resolved12,961Rejected21,954
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Our verdict Unjustified complaint

Casino Sinners - Player’s complaining about overall casino experience.

Closed Submitted: 16 Dec 2020
Disputed amount: ??
Safety Index 5.8 Below average
Our verdict Player stopped responding

Luckia Casino ES - Player’s criticizing false advertisement of bonus.

Closed Submitted: 15 Dec 2020
Disputed amount: €10
Safety Index 9.8 Very high
Our verdict Player stopped responding

Yukon Gold Casino - Player’s deposit has never been credited to her casino account.

Closed Submitted: 15 Dec 2020
Disputed amount: €10
Safety Index 9.5 Very high
Our verdict Player stopped responding

Bonza Spins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 15 Dec 2020
Disputed amount: A$5,400
Safety Index 2.8 Very low
Our verdict Player stopped responding

Prestige Spin Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 15 Dec 2020
Disputed amount: €400
Safety Index 4.3 Low
Our verdict Player stopped responding

Pokiez Casino - Player’s bonus winnings have been voided.

Closed Submitted: 15 Dec 2020
Disputed amount: €1,800
Safety Index 4.5 Low
Our verdict Player stopped responding

Casoo Casino - Player has been accused of providing incorrect data.

Closed Submitted: 15 Dec 2020
Disputed amount: $15,000
Safety Index 8.6 High
Our verdict Other

Betway Casino - Player has tried to activate a promotional offer.

Closed Submitted: 14 Dec 2020
Disputed amount: €30
Safety Index 9.3 Very high
Our verdict Player stopped responding

Pokiez Casino - Player’s struggling to access casino account.

Closed Submitted: 14 Dec 2020
Disputed amount: A$50
Safety Index 4.5 Low
Our verdict Player stopped responding

Bonza Spins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 13 Dec 2020
Disputed amount: A$1,580
Safety Index 2.8 Very low
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