HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,681Opened1,048Unresolved4,808Resolved11,802Rejected20,023
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Casino Belgium - Player is experiencing a problem with verification.

Closed Submitted: 12 Dec 2019
Disputed amount: €50
Safety Index:High
Our verdict Unjustified complaint

Rich Casino - Player’s bonus winnings were confiscated.

Closed Submitted: 11 Dec 2019
Disputed amount: R75,000
Safety Index:Above average
Our verdict Player stopped responding

WinTime Casino IT - Player is experiencing a problem with a withdrawal.

Closed Submitted: 11 Dec 2019
Disputed amount: €300
Safety Index:Above average
Our verdict Player stopped responding

Bonza Spins Casino - Player is experiencing a problem with her withdrawal.

Closed Submitted: 10 Dec 2019
Disputed amount: A$3,003
Safety Index:Very low
Our verdict Unjustified complaint

True Blue Casino - Player cannot withdraw her winnings and her account was blocked.

Closed Submitted: 10 Dec 2019
Disputed amount: A$15,000
Safety Index:Above average
Our verdict Unjustified complaint

Ridika Casino - Player is complaining about confiscated winnings.

Closed Submitted: 09 Dec 2019
Disputed amount: €458
Safety Index:Low
Our verdict Player stopped responding

Yukon Gold Casino - Player is convinced that this casino hacked his bank account.

Closed Submitted: 09 Dec 2019
Disputed amount: 8 kn
Safety Index:Very high
Our verdict Unjustified complaint

Spartan Slots Casino - Player is experiencing difficulties withdrawing his money.

Closed Submitted: 08 Dec 2019
Disputed amount: €150
Safety Index:Low
Our verdict Player stopped responding

Jambo Casino - Player is experiencing difficulties withdrawing his winnings to a credit card registered in a foreign country.

Closed Submitted: 07 Dec 2019
Disputed amount: €3,000
Safety Index:Above average
Our verdict Player stopped responding

Planet 7 OZ Casino - Player’s account has been blocked and winnings from bonus play forfeited.

Closed Submitted: 05 Dec 2019
Disputed amount: A$1,400
Safety Index:Above average
Show more complaints (+10)
Showing 19,891 - 19,900 of 20,023 complaints
1...1,989 1,990 1,991...2,003
Go to pageof 2,003 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.