HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43800Opened827Not solved5495Solved12383Rejected25095
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €800

NordSlot Casino - Player’s account has been blocked.

NordSlot Casino
Safety Index:Above average Submitted: 03 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$50,000

Caliente Casino - Player is experiencing an undefined problem.

Caliente Casino
Safety Index:Below average Submitted: 03 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 54 R$

Vulkan Vegas Casino - Player’s deposit has never been credited to her casino account.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 02 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $12,025 ARS

Vulkan Vegas Casino - Player’s struggling to withdraw his winnings.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 02 Sep 2021
Case closed Our verdict

Other

Disputed amount: €15,000

JackMillion Casino - Player complains that he didn’t win anything.

JackMillion Casino
Safety Index:Above average Submitted: 02 Sep 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: £500

Slot Planet Casino - Player complains about unauthorized deposits.

Slot Planet Casino
Safety Index:Very high Submitted: 02 Sep 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Vulkan Vegas Casino - Player’s account has been closed due to deposit sent from 3rd party credit card.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 02 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Bettilt Casino - Player is struggling to verify his account.

Bettilt Casino
Safety Index:Low Submitted: 02 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €630

22bet Casino - Player is struggling to verify his account.

22bet Casino
Safety Index:Above average Submitted: 02 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €900.86

NordSlot Casino - Player’s struggling to withdraw winnings.

NordSlot Casino
Safety Index:Above average Submitted: 02 Sep 2021
Show more complaints (+10)
Showing 19,881 - 19,890 of 25,095 complaints
1...1988 1989 1990...2510
Go to pageof 2,510 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news