123 Spins Casino

Case summary

The player from South Africa is experiencing some issues during the registration process. We rejected the complaint because the player didn't respond to our messages and questions.

Discussion

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SINDI

Unregistered user

South Africa

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3 years ago

I want to play spinaway when I'm trying to register my password and also email is not working

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Kristina

Complaint Resolution Center Team Lead

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3 years ago

Hello SINDI,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Before we move forward with this complaint - do I understand correctly that you are trying to create a new account at SpinAway Casino?

Looking forward to hearing from you.

Best regards,

Kristina

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Kristina

Complaint Resolution Center Team Lead

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3 years ago

Dear SINDI,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Kristina

Complaint Resolution Center Team Lead

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

123 Spins Casino - Player's not able to create an account.

Player stopped responding

Amount: €856

Case summary