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All37,577Opened1,049Unresolved4,793Resolved11,766Rejected19,969
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Our verdict Player stopped responding

Casinochan - Player’s winnings have been confiscated.

Closed Submitted: 11 May 2020
Disputed amount: C$700
Safety Index:High
Our verdict Player stopped responding

House Of Pokies Casino - Player’s winnings from a bonus have been cancelled.

Closed Submitted: 11 May 2020
Disputed amount: A$1,000
Safety Index:Very low
Our verdict Unjustified complaint

Casino Venetian - Player wishes to close his account.

Closed Submitted: 10 May 2020
Disputed amount: £1,500
Safety Index:Low
Our verdict Player stopped responding

Casinochan - Player’s struggling to complete KYC verification.

Closed Submitted: 09 May 2020
Disputed amount: C$500
Safety Index:High
Our verdict Unjustified complaint

True Blue Casino - Player’s winnings were confiscated due to maximum cash-out.

Closed Submitted: 09 May 2020
Disputed amount: A$12,500
Safety Index:Above average
Our verdict Other

Spin Million Casino - Player wishes to be excluded from the email list.

Closed Submitted: 09 May 2020
Disputed amount: ??
Safety Index:Very low
Our verdict Player stopped responding

Casino 2020 - Player’s deposit has been deducted twice.

Closed Submitted: 08 May 2020
Disputed amount: £20
Safety Index:High
Our verdict Other

Casinochan - Player’s deposit has never been credited to his account.

Closed Submitted: 08 May 2020
Disputed amount: C$60
Safety Index:High
Our verdict Player stopped responding

Joka Room Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 08 May 2020
Disputed amount: A$350
Safety Index:Very low
Our verdict Player stopped responding

Fantastic Spins Casino - Player’s withdrawal request has been declined.

Closed Submitted: 08 May 2020
Disputed amount: €1,900
Safety Index:Above average
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