HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,623Opened892Unresolved5,859Resolved13,831Rejected23,041
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

QuickSlot Casino - Player's winnings have been capped.

Closed Submitted: 23 Feb 2023
Disputed amount: €31,500
Safety Index 8.1 High
Our verdict Unjustified complaint

7BitCasino - Player's winnings were confiscated

Closed Submitted: 23 Feb 2023
Disputed amount: $169
Safety Index 9.5 Very high
Our verdict Player stopped responding

MyStake Casino - Player’s struggling to complete account verification.

Closed Submitted: 22 Feb 2023
Disputed amount: €600
Safety Index 9.7 Very high
Our verdict Unjustified complaint

LuckyDreams Casino - Player's asking for a deposit refund.

Closed Submitted: 22 Feb 2023
Disputed amount: €11,390
Safety Index 6.6 Above average
Our verdict Unjustified complaint

Neospin Casino - The player's requesting a refund of his deposits.

Closed Submitted: 22 Feb 2023
Disputed amount: €175
Safety Index 7.3 Above average
Our verdict Unjustified complaint

Polestar Casino - The player's requesting a refund of his deposits.

Closed Submitted: 22 Feb 2023
Disputed amount: €555
Safety Index 8.5 High
Our verdict Player stopped responding

Skycrown Casino - The player struggles to withdraw his balance.

Closed Submitted: 22 Feb 2023
Disputed amount: 4,000 kr
Safety Index 7.7 Above average
Our verdict Other

Magic Win Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 22 Feb 2023
Disputed amount: £700
Safety Index 0.9 Very low
Our verdict Player stopped responding

Odds96 Casino - The player's account got blocked.

Closed Submitted: 22 Feb 2023
Disputed amount: 23,069 INR
Safety Index 7.9 Above average
Our verdict Other

Suprabets Casino - Player’s account has been blocked.

Closed Submitted: 22 Feb 2023
Disputed amount: Mex$15,000
Safety Index 4.6 Low
Show more complaints (+10)
Showing 17,641 - 17,650 of 23,041 complaints
1...1,764 1,765 1,766...2,305
Go to pageof 2,305 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.