HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,513Opened1,045Unresolved4,777Resolved11,752Rejected19,939
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Powbet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 21 Feb 2023
Disputed amount: €140
Safety Index:Very high
Our verdict Player stopped responding

DraftKings Casino Ontario - Player's experiencing technical difficulties.

Closed Submitted: 21 Feb 2023
Disputed amount: C$15
Safety Index:Very high
Our verdict Player stopped responding

DrueckGlueck Casino DE - Player is experiencing difficulties withdrawing her winnings.

Closed Submitted: 21 Feb 2023
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

24slots Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 21 Feb 2023
Disputed amount: €3,680
Safety Index:Very low
Our verdict Unjustified complaint

Bollybet Casino - Player is struggling to complete KYC account verification.

Closed Submitted: 21 Feb 2023
Disputed amount: 15,000 INR
Safety Index:Above average
Our verdict Unjustified complaint

BonusBet Casino - The player's dissatisfied with the casino bonus.

Closed Submitted: 21 Feb 2023
Disputed amount: €250
Safety Index:Below average
Our verdict Player stopped responding

The Pokies Casino - The player's winnings were not credited.

Closed Submitted: 21 Feb 2023
Disputed amount: A$33
Safety Index:Low
Our verdict Player stopped responding

Casino BayBahis - Player claims that payment has been delayed.

Closed Submitted: 20 Feb 2023
Disputed amount: TL 44,331
Safety Index:Above average
Our verdict Player stopped responding

Kineko Casino - Player's winnings have been confiscated.

Closed Submitted: 20 Feb 2023
Disputed amount: Ξ4
Safety Index:Low
Our verdict Player stopped responding

Magic Win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Feb 2023
Disputed amount: £100
Safety Index:Very low
Show more complaints (+10)
Showing 14,531 - 14,540 of 19,939 complaints
1...1,453 1,454 1,455...1,994
Go to pageof 1,994 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.